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Job summary

Main area
Integrated Care
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
290-MIC-1486
Employer
Imperial College Healthcare NHS Trust
Employer type
NHS
Site
Charing Cross Hospital
Town
London
Salary
£31,944 - £34,937 pa inclusive
Salary period
Yearly
Closing
31/12/2024 23:59

Employer heading

Imperial College Healthcare NHS Trust logo

Case Management Administrator

Band 4

ÌýFulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.ÌýÌý

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.ÌýÌý

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Ìý

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Job overview

The Integrated Discharge Team is seeking a motivated, friendly and organised individual with experiences working in multi-disciplinary environments to join our team. If you enjoy supporting patients on their journey of hospital discharges, this is the ideal role for you.

This role aims to support the Integrated Discharge Team in facilitating discharges of patients who return home with care needs. You will be responsible for liaising with members from the multi-disciplinary team to support hospital discharges. You will also be supporting administrative duties within the Department.

This is an exciting role as you will have the opportunity to collaborate with a wide range of stakeholders in facilitating hospital discharges of patients. You will be able to develop knowledge and skills in hospital discharges within a complex, fast-paced environment.

You will need to have strong communication, problem-solving, IT and organisational skills, with the ability to meet deadlines as required. This ensures the Department can facilitate hospital discharges efficiently and effectively.

Main duties of the job

  • To ensure quality care and support service which enables patients to be supported throughout their care pathway whilst promoting independence and protecting choice, dignity, privacy and safety.
  • To work in support of qualified staff and allied health care professionals in the assessment, planning, implementing and evaluation of care without direct supervision of a registered practitioner.
  • To work as an associate practitioner in ensuring that holistic care is delivered and standards of care are enhanced
  • To always communicate effectively within the team, other health care professionals and with the patient family, carers/ visitors.
  • Ensure high standards are maintained in a safe environment, which promotes equality and sensitivity for all individuals.
  • To regularly assess evaluate and report on actions and activities to registered practitioner and/or Multidisciplinary Care Team.
  • In-reach to local hospitals to support earlier discharges where possible, promoting timely transfers, reducing lengths of stay, supporting wider MDT working.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Ìý

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.Ìý Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.Ìý

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,Ìý part time or job share.Ìý Please talk toÌý us at interview.

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Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews Ìýplease view the Job Description attachment with the job advert.

Person specification

Education/ qualifications

Essential criteria
  • Educated to A Level or equivalent
Desirable criteria
  • Diploma, Degree or Management Qualification

Skills/knowledge/ abilities

Essential criteria
  • Knowledge of acute and community care, social services and primary care interface
  • Experience of multi-disciplinary working Previous experience within this field
  • Computer skills to use programs and database sets.
Desirable criteria
  • Computer skills to use programs and database sets.

Experience

Desirable criteria
  • Previous experience in an NHS institution
  • Experience with information databases

Employer certification / accreditation badges

Accredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work Flexibly

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Annabel Rule
Job title
Head of Integrated Discharge
Email address
[email protected]