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Job summary

Main area
Administrative & Clerical
Grade
Band 4
Contract
Fixed term: 12 months (secondment also available)
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
188-AC181224
Employer
University Hospital Southampton NHS Foundation Trust
Employer type
NHS
Site
Southampton General Hospital
Town
Southampton
Salary
£26,530 - £29,114 per annum (pro rata)
Closing
10/01/2025 23:59
Interview date
17/01/2025

Employer heading

University Hospital Southampton NHS Foundation Trust logo

Admin Team Lead for TRC

Band 4

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

We are seeking a Ìýhighly motivated and proactive candidate to fulfil the role of Admin Team Leader within Ìýthe TRC which is part of the Respiratory Department. The successful candidates will have a minimum of 1-2 years’ experience working within a supervisory or management post either within the NHS or have relevant experience outside the Trust with Transferrable skills. You will be able to demonstrate strong leadership and mentoring skills necessary to develop and nurture fellow team members. ÌýThe successful candidates will be organised and flexible in their approach to the role. This is a fixed term or seconded post. Ìý

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.Ìý

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.ÌýUHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities

• Ìý ÌýTo provide day to day management of a Speciality Administration Team.Ìý
• Ìý ÌýBe responsible for the preparation of duty rosters ensuring appropriate cross-cover arrangements are in place where necessary to maintain a comprehensive and responsive administration service.Ìý
• Ìý ÌýEnsure workload is allocated fairly across all teams and staffs work flexibly to accommodate the needs of the patient and the clinical team they are supporting.Ìý
• Ìý ÌýManage the recruitment process for appointment of new Patient Administration Team members.Ìý
• Ìý ÌýUtilise ESR self-service to monitor annual leave, sickness absence and any changes in employment contracts for the team.Ìý
• Ìý ÌýMonitor the performance of the team in relation to achieving national waiting list targets and high quality, patient focussed services.Ìý
• Ìý ÌýBe involved with employee relations issues relating to your particular team e.g. disciplinary, grievance procedures and performance management issues.Ìý
• Ìý ÌýAuthorise staff timesheets and claim forms in accordance with Trust.Ìý

Person specification

Qualifications, Knowledge & Experience

Essential criteria
  • NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
  • Educated to GCSE (or equivalent) standard, with a pass in English and Maths
  • Experience of administration in a customer- focused environment
  • Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
  • Ability to compose correspondence from fragmented instructions
  • Experience in delivering training sessions
Desirable criteria
  • Previous experience of working in an acute hospital setting
  • Competent in the use of ESR and Healthroster
  • Supervisory or office management experience

Values & Behaviours

Essential criteria
  • Patients First
  • Always Improving
  • Working Together

Employer certification / accreditation badges

Inclusion UK

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Michaela Tillyer
Job title
Business Admin Manager
Email address
[email protected]
Telephone number
02381205379