Job summary
- Main area
- Diabetes
- Grade
- Band 4
- Contract
- 9 months (Fixed Term Cover End Date September 2025)
- Hours
- Part time - 24 hours per week
- Job ref
- 384-SB-EMF16952
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Surrey Hospital
- Town
- Guildford
- Salary
- £27,857 - £30,570 Pro Rata Per Annum inc. HCAS
- Salary period
- Yearly
- Closing
- 06/01/2025 23:59
Employer heading
Diabetes & Endocrine Medical Secretary
Band 4
Job overview
An exciting opportunity has arisen within the Medicine Division for an experienced secretary to join our existing administrative team. We are looking for individuals ideally with medical secretarial experience in a hospital or clinical environment that are able to work both within busy teams and on their own initiative.Ìý
We are looking for an enthusiastic, motivated individual with excellent typing, organisational and interpersonal skills. The successful candidate will work closely with the administrative and clinical teams. You should have a professional attitude towards work and have the ability to work flexibly in a busy environment.Ìý
Main duties of the job
To provide a full range of medical secretarial and personal assistant service to consultants and their team.
Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.
To work autonomously within a team, providing full organisational support to the consultant’s practice and their team.
To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set.
To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.Ìý
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey -
Detailed job description and main responsibilities
Are you a self-motivated, independent and resourceful individual?Ìý Are you a hard-working individual with a positive approach in providing an excellent customer service? Can you make a difference?
Can you provide secretarial and administrative support to our Medical Consultants?
If so then we need YOU!
You will be responsible for:
- Ìý Ìý Ìý ÌýProducing accurate and timely clinical correspondence via a dictation programme
- Ìý Ìý Ìý Ìý Providing comprehensive secretarial support and assistance
- Ìý Ìý Ìý Ìý ÌýMedical audio typing
The key aspect of your role involves dealing with the public and professionals. You must therefore be able to demonstrate good interpersonal skills. Your duties will also include medical audio typing using the digital dictation system, use of IM&T systems for data entry and dealing with telephone enquiries.
Our administrative staff provide essential support to clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative staff in our teams we invest in training and development to make sure our staff are equipped with the right skills and knowledge to cope with the demands of the role.Ìý
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Person specification
Qualifications
Essential criteria
- Good general standard of education to GCSE level or equivalent including English
Desirable criteria
- RSA II or equivalent in word processing/audio typing
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge and Experience
Essential criteria
- Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
- Evidence of establishing and maintaining effective filing systems
- Advanced keyboard and audio typing skills
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases e.g. Telepath (*)
- Knowledge of basic anatomy and physiology
- Broad knowledge of medical terminology
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
- Proven experience in a medical environment, including experience as a medical secretary.
- Experience of mentoring, training or supervising others
- Experience of working in a large complex organisation and a multidisciplinary environment
Desirable criteria
- Working knowledge of the Trust Patient Administration System (Cerner) (*)
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Melissa Edwards
- Job title
- Assistant Specialty Manager
- Email address
- [email protected]
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