Job summary
- Main area
- Clinical Support
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Home or remote working
- Job ref
- 188-CL430225
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £23,615 per annum (PA) pro rata
- Closing
- 14/03/2025 23:59
- Interview date
- 01/04/2025
Employer heading
Pharmacy Support Worker
Band 2
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
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Please see below for a detailed job description for the role.
Main duties of the job
Process invoices and credit notes on the Pharmacy system in line with procedures, ensuring timely payment to the Trust’s creditors in accordance with financial guidelines. Investigate and resolve invoice discrepancies raised by team members, customers, and suppliers through effective communication.
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Liaise with suppliers and team members to address queries and provide resolution updates to the Pharmacy Invoicing Supervisor.
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Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
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For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
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All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
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Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
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Specific to this role is the suitability for agile working which is a mixture of on-site and remote working Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.
Detailed job description and main responsibilities
Support the accurate completion, collation, and adjustment of rolling stock checks across locations, ensuring compliance with established procedures.
Ìý"Please note that this role does not offer sponsorship."
1. To process invoices accurately and in line within local and trust financial procedures to ensure payments are made to suppliers within the established payment terms.
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2. To manage the invoicing mailbox, prioritising queries and co-ordinating appropriate sharing of tasks.
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3. 5. To troubleshoot invoice and credit note discrepancies, assisting Invoicing Pharmacy Support workers in resolving these issues.
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"Please note that this role does not offer sponsorship."
Person specification
Trust Values
Essential criteria
- Patients first
- Always Improving
- Working Together
Qualifications / training required
Essential criteria
- Commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support, within 18 months of working
- Numerate and literate demonstrating ability to pass test at interview
Desirable criteria
- 2 GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
- Other healthcare qualifications
- GCSE’s in science-based or other role specific relevant subjects
Previous or relevant experience necessary
Essential criteria
- Use of information technology in the workplace or within education or voluntary sector
- Standard keyboard skills
Desirable criteria
- Previous pharmacy/laboratory experience (hospital or community)
- Previous experience in health or social care (if not pharmacy)
- Experience in stock control i.e., receiving, maintaining and / or issuing stock
- Clinical trials or research experience (Clinical trials only)
- Use of till and / or handling money in a work environment (RSH posts only)
Aptitudes and skills required
Essential criteria
- Customer service skills in the workplace or voluntary sector
- Communicate effectively with others in English both in speaking and writing
- Ability to follow procedures
- Attention to detail and accurate working
- Able to work independently and prioritise work with limited supervision
- Motivated and self-reliant and organised
- Adaptable particularly able to work in busy, noisy and changing environments
Desirable criteria
- Demonstrate times when able to work effectively under pressure
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tina Powell
- Job title
- Pharmacy Invoicing Lead
- Email address
- [email protected]
- Telephone number
- 02371201702
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