Job summary
Employer heading
Library Technician
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)听 North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 鈥楶roud to Lead鈥 competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 鈥淒isability Confident Employer鈥 scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh.听 Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.听
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Job overview
An exciting opportunity has arisen to contribute to the delivery and development of library services at Glan Clwyd Hospital. We are seeking an enthusiastic and approachable customer service orientated individual to join our small and friendly team, to provide a range of library services to Health Board staff and students on placement.
Main duties of the job
The successful candidate will be the first point of contact for library users, and duties will include staffing the front desk, answering enquiries, providing book loans and renewals as well as carrying out general housekeeping duties and routine library administrative procedures.
A requirement of the role is the ability to work as part of a team and also to be able to use own initiative and manage the work load.听 You will have a flexible, adaptable approach to the role to meet changing service needs.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)听 North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 鈥楶roud to Lead鈥 competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 鈥淒isability Confident Employer鈥 scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh.听 Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click 鈥淎pply now鈥 to view in Trac.
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Person specification
Qualifications and/or Knowledge
Essential criteria
- Minimum 5 GCSEs grade C or above or equivalent, including English & Maths
- Relevant vocational qualification at Level 3 e.g. Library & Information NVQ or equivalent experience
- Evidence of continuous professional development
- Awareness of health & safety regulations
- Thorough knowledge of using IT software and applications e.g. MS Office, including Teams
Desirable criteria
- A levels or equivalent
- ECDL
- An understanding of relevant legislation including GDP, Data Protection and copyright
- Knowledge of the ALMA Library Management System or other Library Management System
- Knowledge of medical terminology
Experience
Essential criteria
- Previous experience in a customer focused service
- Experience of office and administration procedures
Desirable criteria
- Experience of library and information work
- Understanding/awareness of role of Libraries within healthcare
- Experience of working in an administrative role within the NHS
- Experience of using social media (to promote services)
Aptitude and Abilities
Essential criteria
- Be able to demonstrate tact and diplomacy when working with others
- Ability to communicate clearly and precisely both verbally and in writing
- Ability to work as part of a team
- Ability to work on own initiative
- Ability to work accurately and methodically
- Ability to provide excellent customer service
Desirable criteria
- Ability to speak Welsh
- Ability to carry out a basic evaluation of the quality/reliability of web-based information
Values
Essential criteria
- Value and respect others and develop and maintain positive working and customer relationships
- Respect and maintain confidentiality
- Good interpersonal skills and ability to empathise
- Demonstrate commitment and willingness to learn and develop
- Be able to communicate with all staff groups/grades in a respectful and professional manner
- Demonstrate a commitment to working consistently in line with Organisational Values
Desirable criteria
- Willing to adopt a proactive approach to work
Other
Essential criteria
- Able to demonstrate a flexible approach to the needs of the service
- Willingness to learn new skills and attend professional development events
Desirable criteria
- Ability to travel between sites
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nia Jenkins
- Job title
- Library Services Manager
- Email address
- [email protected]
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