Job summary
- Main area
- Estates and Facilities
- Grade
- Band 2
- Contract
- Permanent: Relief
- Hours
- Part time - 20 hours per week (Monday - Sunday)
- Job ref
- 346-EF-015-25
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Cross Lane Hospital
- Town
- Scarborough
- Salary
- £23,615 pro rata per annum
- Salary period
- Yearly
- Closing
- 23/03/2025 23:59
- Interview date
- 14/04/2025
Employer heading

Relief Housekeeper
Band 2
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
Housekeepers are responsible for providing and maintaining cleaning and catering services as art of the Hotel Services team to clinical and communal areas within the Trust, ensuring a clean, safe and supportive environment for patients working towards their recovery, staff and visitors.
You will need to be passionate and enthusiastic about putting patient care, putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to think on the spot and use your own initiative. You will be passionate about creating a culture of continuous improvement within the NHS.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper, part timeÌý within the Trusts Hotel Services Team.
1 x 20 hour relief
The post holder will be based at Cross Lane Hospital Scarborough and will be required to work shifts between the hours of 7am-6pm including weekends.
You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment.Ìý Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities is essential. Also the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.
Essential are; Numeracy, Literacy and ITQ level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)
NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.
Additional contact details: Mike Andrew, Hotel Services Supervisor Ìý07557606216
Ìý
Person specification
Qualifications
Essential criteria
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- ITQ Level 2
Desirable criteria
- NVQ Level 2 in Housekeeping
Experience
Essential criteria
- Experience in use of cleaning materials and equipment
- Experience in general cleaning duties
- Experience of working or volunteering in a mental health or learning disabilities environment
Desirable criteria
- Experience cleaning in a hospital environment
Knowledge
Essential criteria
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
- Good understanding of confidentiality
Skills
Essential criteria
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Breakaway techniques
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sanjay Kanduru
- Job title
- Hotel Services Supervisor
- Email address
- [email protected]
- Telephone number
- 07880188496
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