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Job summary

Main area
admin & clerical
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 33.5 hours per week (per week pro rata)
Job ref
193-6860210CORB2CAT
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Royal Berkshire Hospital
Town
Reading
Salary
拢23,615 per annum pro rata
Salary period
Yearly
Closing
01/01/2025 23:59

Employer heading

Royal Berkshire NHS Foundation Trust logo

Catering Admin Assistant-33.5 per week

NHS AfC: Band 2

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated 鈥骋辞辞诲鈥 with inspectors reporting that we have made significant improvements.听 The Trust鈥檚 overall rating has also improved to 鈥榞ood鈥.听 This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.听 Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is听鈥淲orking together to provide outstanding care for our community.鈥

We are听Compassionate in our thoughts, words and actions

We are听Aspirational and have a true desire to be dynamic and to innovate

We are听Resourceful and responsible in the way we work and live

We are听Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don鈥檛 you come and join us.听 We offer a range of learning and development for all employees may you be clinical or non-clinical. 听

Diversity is what makes us interesting鈥 Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by听calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job overview

  • To work as part of the catering team in producing approximately 1600 patient meals and the
    serving of 700 customers in the restaurant per day.
  • To assist in all aspects of clerical work within the office including, placing orders, maintaining systems, recording patient numbers and processing menus, dealing with customer requests, filing, typing and any other clerical duties as required.
  • To assist with the smooth running and appearance of the Trust, the post holder is expected to be flexible and work across the Facilities Directorate and the Trust, as required and appropriate to the grade.

Main duties of the job

  • 听Capital and Revenue Budgets 鈥 none
  • 听Staff Numbers 鈥 none
  • Other Statistics 鈥 deal with many phone call enquiries, assist in the processing of 1600 patient menus per day, and spend a minimum of 2 hours a day on the Catering software. Preparing and placing orders for over 30 different suppliers on a weekly basis. Producing menus / POS (marketing / posters) for the Restaurant based on Theme Days / Specials calendar provided by management. To ensure all hospitality is entered on the database / up date prices, and that all recharges / meal vouchers are completed. And that petty cash procedures are followed.
  • Contribute to the successful overall performance of the Trust.
  • Support the Trust culture of flexible cross-team working and commitment to delivering quality services and outcomes, which support the Government鈥檚 policies on public health.
  • Ensure you are aware of relevant organisational communications.
  • Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.
  • Proactively identify additional support services, which would increase the efficiency of those you support and instigate these activities in agreement with your team.
  • Maintain and improve your knowledge & understanding of the health service arena generally and more specifically the area of focus for those you support.

Working for our organisation

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as Good.

Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Detailed job description and main responsibilities

Responsibilities
You are responsible for:

  • Undertake collection and collation of the patient menu cards as required, including special diet requests.
  • Provide all Management Information Reports (MIFS).
  • Filing hard and soft copies of all documentation, investigating queries with management in historical paperwork.
  • Ensuring office equipment is maintained and operational at all times.
  • Communicate with other staff within the department.
  • Provide relevant cover during a colleague鈥檚 absence.
  • Place all orders requested by the department. All goods to be received in and invoices processed and sent for payment.
  • Ensuring the Trusts Financial system is up to date and purchase orders are receipted to ensure expenditure is reflected in budgets in a timely manner.
  • Deal with suppliers and accounts payable in terms of shortfalls / alternatives / credits and payments as instructed by management.
  • Aid the completion of regular departmental stock takes with management.

Person specification

Education

Essential criteria
  • Evidence of adequate level of education
  • Demonstrate adequate level of MS Office knowledge
  • Excellent communication skills

Experience

Essential criteria
  • Dealing with range of people with a customer service focus
Desirable criteria
  • Experience of working in a catering function

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNational Preceptorship for Nursing Quality Mark 2024

Documents to download

Further details / informal visits contact

Name
Harry Parsons
Job title
Catering Office Manager
Email address
[email protected]
Telephone number
0118 322 7093