Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday. 8-4.)
- Job ref
- 381-WC-6985724
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- Midland Metropolitan hospital
- Town
- Smethwick
- Salary
- 拢23,615 pro rata per annum
- Salary period
- Yearly
- Closing
- 12/03/2025 23:59
Employer heading
Maternity Clerk
NHS AfC: Band 2
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff.
Patients: To be good or outstanding at everything we do.
Population: To work seamlessly with partners to improve lives.
We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As 鈥淧eople鈥 is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
The post holder will provide administrative assistance in a busy antenatal day assessment unit.聽 This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to midwives, doctors and the wider team. The post holder will be managing a busy reception desk and phone line, and will be responsible for greeting patients for their appointments,聽
Main duties of the job
The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person and by telephone.
The successful candidate must have a good standard of education, good organizational skills and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team.聽
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately 拢600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.聽
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.聽 The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.聽
We have three newly emerging strategic objectives:
- Our People 鈥 to cultivate and sustain happy, productive and engaged staff
- Our Patients 鈥 to be good or outstanding in everything we do
- Our Population 鈥 to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for details on the main duties and responsibilities.
Person specification
Experience
Essential criteria
- Relevant clerical experience
Desirable criteria
- Awareness of Badgernet
- Experience of patient management systems
- Previous NHS experience
Qualifications
Essential criteria
- GCSE English OR equivalent qualification
Desirable criteria
- GCSE Maths OR equivalent qualification
- NVQ Customer care or equivalent qualification
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Erin Murphy
- Job title
- Service manager
- Email address
- [email protected]
- Telephone number
- 07581055905
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