Job summary
- Main area
- Division of Medicine
- Grade
- 9
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Cover Director on call rota as required)
- Job ref
- 407-MLTC-6846995
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS
- Town
- Walsll
- Salary
- £105,385 - £121,271 Per Annum
- Salary period
- Yearly
- Closing
- 19/01/2025 23:59
- Interview date
- 03/02/2025
Employer heading
Divisional Director of Operations - Medicine and Long-Term Conditions
9
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.Ìý
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.Ìý The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.Ìý As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
ÌýRESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
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Job overview
Following the previous post holder progressing to a new role within the Trust, the vital post of Divisional Director of Operations for Medicine & Long-Term Conditions now available. As the lead Division for the provision of Urgent & Emergency Care, you will be joining a Division with a strong ambition to improve care and outcomes for their patients. The Division has delivered:
- A brand new £40M UECC having opened in March 2023.
- The Performance Recovery Award for improvements across urgent & emergency care at the 2024 HSJ Awards
- Consistently nationally upper quartile 4-hour Emergency Access Standard since February 2021
- The best timeliness of ambulance handovers within the West Midlands for 28 of the past 48 months, with more than 90% of crews being offloaded within 30 minutes.
- Consistently upper decile rates of same day emergency care for medical patients
- Consistently within the lowest decile nationally for LoS and the proportion of long stay patients.
- Reduction in iatrogenic and delay related harm has enabled a Trust wide reduction in mortality; HSMR fell from 107 to below 100.
- GIRFT metrics (GIRFT Emergency Medicine Index, GIRFT Acute Medicine Index and GIRFT Acute Medicine Index – over 75s) place the Trust within the top decile nationally.
- 3rd most improved rates of staff advocacy nationally, based on Staff Survey Results between 2020 & 23. This included a 96% response rate to the Survey from Staff within ED.
Main duties of the job
The Trust has formed a strategic group partnership with The Royal Wolverhampton NHS Trust and enjoys a shared Chair, Chief Executive Officer and other senior leadership roles. The Trust is committed to working in partnership with The Royal Wolverhampton NHS Trust and other organisations in the Black Country Integrated Care System to collaborate for the benefit of the patients that we serve, and for our staff.
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The post of Divisional Director of Operations is a crucial leadership role within the Trust. The Divisional Directors of Operations work alongside their clinical Divisional Directors, Divisional Directors of Nursing and Care Group management teams to lead their respective Divisions. As standing members of the Trust Management Committee, post-holders will both be responsible for services within their own Division, and also play an active role in Trust-wide decision-making. Candidates will need to show professional leadership, strategic knowledge and experience; they will need to foster a culture which values continuing professional development, compassionate and inclusive leadership, and which strives for excellence in the delivery of patient care. They must actively lead by example, in line with the Trust’s values of Respect, Compassion, Professionalism and Teamwork.
The Divisional Director of Operations posts are Agenda for Change Band 9 and participate in the Trust’s Director on Call rota.
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Working for our organisation
You will join an organisation with a clear vision, strong values, a commitment to the added value we provide to our communities and a substantive executive team that is focused on sustainable improvement and innovation.Ìý ÌýBring your passion and commitment to Walsall and help us continue to make a difference.Ìý
Detailed job description and main responsibilities
Please refer to the attached Job Description and Personal Specification for further information should you require a more in-depth explanation.
Person specification
Qualifications
Essential criteria
- Degree and/or relevant management qualification
Desirable criteria
- Evidence of continuing professional and personal development
Experience
Essential criteria
- Experience of setting and leading a compassionate, inclusive and open culture.
- Extensive experience of leading successful change in patient centred care delivery
- Experience of delivering high levels of productivity and efficiency.
Desirable criteria
- Significant senior management experience in an NHS trust, operating at or close to Divisional leadership level
Skills, Knowledge and Ability
Essential criteria
- Knowledge of key current issues in NHS systems reform
- Clear understanding of systems management, especially the ICS agenda, and place-based integration agenda.
- Highly developed influencing, persuading and communication skills
- Ability to manage a highly complex portfolio and deliver a wide range of objectives within the time available
Special Aptitudes
Essential criteria
- Ability to think strategically without losing touch with day to day service delivery
- Ability to engage others in the process of service change
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Will Roberts
- Job title
- Chief Operating Officer
- Email address
- [email protected]
- Telephone number
- 01922721172
- Additional information
Please contact Executive Assistant; Brad Allen on [email protected] or by 01922 653351 to book an informal discussion.
Applications close 3rd Jan 2025
Shortlisting will take place by 10th Jan 2025
Interviews will take place on 24th Jan 2025
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