Job summary
- Main area
- eRostering
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 381-CO-7043024
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- SWB NHS Trust
- Town
- West Bromwich
- Salary
- 拢37,338 - 拢44,962 per annum
- Salary period
- Yearly
- Closing
- 19/03/2025 23:59
Employer heading
Senior e-Rostering Officer
NHS AfC: Band 6
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff.
Patients: To be good or outstanding at everything we do.
Population: To work seamlessly with partners to improve lives.
We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As 鈥淧eople鈥 is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
Following the development of the Rostering Team within Sandwell & West Birmingham Hospital NHS Trust. We have a new vacant role reporting to the eRostering Manager.
This role will facilitate day to day support to system users, providing training and act as a visible and accessible point of contact for advice, guidance and support on all aspects of the Trust Healthroster & associated systems (Allocate/Optima; SafeCare; Roster Perform; Employee On-Line etc.
To manage on a day-to-day basis the administration of the Trusts HealthRoster suite of systems to ensure the managers are able to use the systems to their full potential.
This role will be central in driving the Trust鈥檚 efforts to achieve operational excellence in rostering while maintaining a customer-focused approach.
The role holder must be highly experienced in the use of Excel, and the ability to interpret, analyse and manipulate the data for reporting
Main duties of the job
To provide advice on the eRostering system workforce policy and its implementation, suggesting changes to the policy as appropriate.
To support the effective roll out and management of eRostering across all areas the Trust. To expand the use of eRostering to other staff groups and functions
To collate, interpret and present a range of management information relating to eRostering and staffing utilisation regularly and on an ad-hoc basis (i.e. roster approvals, roster performance statistics etc), working with the eRostering Manager to develop and produce meaningful reports
To provide day-to-day supervision, training and support to junior members of the eRostering Team
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care听organisation with a budget of approximately 拢600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.听
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.听
We have three strategic objectives:
- Our People 鈥 to cultivate and sustain happy, productive and engaged staff
- Our Patients 鈥 to be good or outstanding in everything we do
- Our Population 鈥 to work seamlessly with our partners to improve lives
听
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for details on the main duties and responsobilities.
Person specification
Experience
Essential criteria
- Experience of delivering against internal / external SLAs
- Experience of using Allocate HealthRoster
- Experience of working in a customer service / helpdesk environment
- Systems administration experience
- Experience of designing and delivering training
- Experience in producing reports in Excel
Desirable criteria
- Experience of database management
- Supervisory experience
Qualifications
Essential criteria
- Allocate academy/Educated to HR / business / systems degree level or equivalent academic standard, or equivalent experience
- ECDL or Microsoft Office Specialist qualification, or equivalent experience
Desirable criteria
- Prince II Practictioner
- Relevant Project management experience
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Dan Peniket
- Job title
- Head of People Analytics and Optimisation
- Email address
- [email protected]
- Telephone number
- 0121 553 1831
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