Job summary
- Main area
- Facilities
- Grade
- Band 4
- Contract
- Permanent
- Hours
- 37.5 hours per week (Mon – Friday full time)
- Job ref
- 339-FM2762-CCC-A
- Employer
- North Bristol NHS Trust
- Employer type
- NHS
- Site
- Southmead Hospital
- Town
- Bristol
- Salary
- £26,530 - £29,114 per annum (FTE) or pro-rata for part time staff
- Salary period
- Yearly
- Closing
- 14/03/2025 08:00
Employer heading

Personal Assistant – Estates and Facilities
Band 4
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Job overview
Directorate Personal AssistantÌý
• Ìý ÌýAre you a skilled, organised and proactive multi-tasker?
• Ìý ÌýDo you have excellent secretarial, and administrative skills?Ìý
• Ìý ÌýAre you an articulate listener, producing high quality minutes?
• Ìý ÌýCan you engage confidently with colleagues at all levels?
If this sounds like you, please read on...
We are looking for an experienced, highly motivated PA to support, and be part of our senior management team in Estates and Facilities. ÌýYou will provide a high quality and comprehensive service as PA to the Director of Operational Estates and Facilities, and support with wider senior team in a variety of activities. ÌýYou will have great opportunities to develop your understanding of often unseen but essential services that support patient care, staff and patient experience.Ìý
Main duties of the job
Job overview
Directorate Personal AssistantÌý
• Ìý ÌýAre you a skilled, organised and proactive multi-tasker?
• Ìý ÌýDo you have excellent secretarial, and administrative skills?Ìý
• Ìý ÌýAre you an articulate listener, producing high quality minutes?
• Ìý ÌýCan you engage confidently with colleagues at all levels?
If this sounds like you, please read on...
We are looking for an experienced, highly motivated PA to support, and be part of our senior management team in Estates and Facilities. ÌýYou will provide a high quality and comprehensive service as PA to the Director of Operational Estates and Facilities, and support with wider senior team in a variety of activities. ÌýYou will have great opportunities to develop your understanding of often unseen but essential services that support patient care, staff and patient experience.Ìý
Main duties of the job
• Ìý ÌýPA to the Director of Operational Estates and Facilities together with administrative support to the Senior Management Team (SMT) of the Estates and Facilities Division
• Ìý ÌýManage multiple diaries.Ìý
• Ìý ÌýUse a variety of Microsoft packages to prepare correspondence, spread sheets and presentations.
• Ìý ÌýEnsure good communication flow within the team, circulating information and keeping everyone up to date with administration issues.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.Ìý We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.Ìý
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.Ìý
Detailed job description and main responsibilities
• Ìý ÌýSpecific role of PA to the Director of Operational Estates and Facilities together with administrative support to the Senior Management Team (SMT) of the Estates and Facilities Division
• Ìý ÌýManage multiple diaries ensuring they are kept up to date at all times
• Ìý ÌýEnsure meeting appointments are accurately diarised, and the details are checked and confirmed with the meeting organisers ahead of the appointment and papers made available as appropriate
• Ìý ÌýMonitor and manage multiple email accounts, responding where appropriate, drawing attention to any urgent issues and ensuring that they are brought forward, filed and actioned.
• Ìý ÌýUse a variety of Microsoft packages to prepare correspondence, spread sheets and presentations, using judgement and skills to display the information appropriately and in accordance with the corporate style
• Ìý ÌýDeal with internal and external post, emails and telephone calls
• Ìý ÌýReceive and deal appropriately with highly sensitive and contentious information, maintaining confidentiality at all times
• Ìý ÌýA willingness to participate in any training that would be commensurate with the job description
• Ìý ÌýEnsure good communication flow within the team, circulating information and keeping everyone up to date with administration issues
• Ìý ÌýMaintain electronic and filing systems, ensuring all filing is dealt with promptly and efficiently and in according with the General Data Protection Regulation (GDPR) and confidentiality rules
• Ìý ÌýTyping correspondence in both written and audio formats, reports, papers and other items required for the efficient communication with the Division
• Ìý ÌýPreparation of agendas and associated paperwork and the undertaking of minutes at various Divisional and Trust meetings
• Ìý ÌýCreation of Action Logs to ensure governance of department / Trust decisions made
• Ìý ÌýDeal with telephone enquiries relevant to the Division, seeking advice where necessary
• Ìý ÌýPhotocopying, scanning, and other administrative duties to ensure the efficient running of the Division
• Ìý ÌýTo produce report / graphs illustrating data
• Ìý ÌýWith the assistance of the management team create action plans, manage and update withing required timescales
• Ìý ÌýAgree and undertake a personal development plan through the appraisal process with Line Manager
• Ìý ÌýOther duties commensurate to the grate of the post and the needs of the Division as agreed between the post holder and the Line Manager
• Ìý ÌýCoordinate Division appraisal returns and act as main contact for team
• Ìý ÌýWhen necessary, support SMT with raising Purchase Orders and receipting invoices through the EROS system
• Ìý ÌýMaintaining log of all Purchase Orders raised to ensure prompt payment of suppliers
• Ìý ÌýGeneral overview and support as a contact for Trust Charitable Funds
• Ìý ÌýDivision Sharepoint / LINK intranets: maintain, refresh periodically, update information and documents. ÌýEnsure always user friendly and assessable to those who need to view
• Ìý ÌýAssist with IT orders for equipment and services
• Ìý ÌýSupport recruitment, onboarding, and induction of new members of the senior team
• Ìý ÌýOrganises events, conferences, award ceremonies
Person specification
Shorlisting Criteria
Essential criteria
- Excellent organisational skills
- Sound working knowledge of Microsoft packages
- High standard of oral and written English
- Experience of supporting a senior management team
- Experience of formal minute taking
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- James Dodsworth
- Job title
- People Business Partner
- Email address
- [email protected]
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