Job summary
- Main area
- Paediatric
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 434-SCS6829154
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville Hospital
- Town
- Aylesbury
- Salary
- £24,071 - £25,674 PA
- Salary period
- Yearly
- Closing
- 05/01/2025 23:59
Employer heading
Health Care Support Worker - Paediatrics (Outpatients)
NHS AfC: Band 3
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renownedÌýNational Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.Ìý
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
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Job overview
The post holder carries out assigned tasks, including care of patients, in support of, and supervised by a Registered Nurse.
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Main duties of the job
A. Patient Care
1. Communicate with patients and their visitors in order to promote their comfort and well-being
2. Communication with other members of the organisation and respond appropriately
3. Assist with admission, transfer and discharge of patients.
4. Make unoccupied beds and occupied beds.
5. Assist patients out of bed, helping with dressing and undressing as required
6. Assist with manual handling and transferring of patients complying with the Trust Moving and Handling policy
7. Report Accidents/incidents to nurse in charge and complete appropriate Trust forms.
8. Chaperone Medical Staff.
9. Help with the serving of meals and drinks as required, and help collect used crockery etc.
10. Obtain & label specimens from patients as directed by nurse in charge (eg. body fluids, wound swabs).
11. Escort patients to other Wards/Departments at the direction of Nurse in Charge.
12. Assist with nursing procedures where extra help is needed, ie dressings, etc.
13. Assist in trials and use of new equipment.
14. Take and record temperatures, pulses, blood pressures and respirations, blood glucose, urine testing, at the direction of Nurse in Charge, when deemed competent
15. Adhere to the Trust uniform policy and maintain a professional image.
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All of the above should be performed with due consideration of patients’ privacy and
dignity and complying with the Trust Infection Control Policy. This includes adherence to hand washing policy and disposal of clinical waste.
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Working for our organisation
ÌýWhy colleagues think we are
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.Ìý
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.ÌýÌý
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
- Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
Desirable criteria
- Willing to work towards Level 2 functional skills (Math & English)
- Care Certificate/working towards
Experience
Essential criteria
- Experience of working with people, ideally in a front-line customer service role.
Desirable criteria
- Experience of providing person centred care.
KNOWLEDGE, SKILLS & COMPETENCE
Essential criteria
- An understanding of the importance of patient confidentially and privacy.
- Demonstrates a caring, compassionate and empathetic approach to patient’s and colleagues, whilst having a professional approach.
- Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
- Good verbal and written English communication skills.
- The ability to respond with kindness and humanity to patients.
- A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
- Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post
- Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures
- An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
- A willingness to provide the highest standards of patient care including personal care.
- Ability to work as part of a team
- Good understanding of care needs relevant to patient’s in a hospital setting to include: Eating and drinking, Dignity and respect, Communication/conflict resolution, Handwashing and infection control, Hygiene needs, Safeguarding
- Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
- Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
BEHAVIOURS & VALUES
Essential criteria
- Flexibility in shift/working patterns to meet the needs of the service.
- Works effectively as a team.
- Is of good health and good character
- Willing to accept additional responsibilities as delegated by senior staff.
- Always acts with honesty and integrity.
- Professional approach.
- Displays BHT Values
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Patrick Gallagher
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01494 425 5506
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