������ýAPP

Job overview

Hywel Dda University Health Board is seeking to appoint a Receptionist to work on a rota basis in Meddygfa'r Sarn, Pontyates. On occasion there may be a requirement to cover across other managed practices within the Health Board.

This is a diverse role within a busy and interesting GP practice. The post holder will be responsible for greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction.

The surgery is open Monday-Friday 08.00-18.30 and the hours will be a fixed shift pattern over the week.��

��

Main duties of the job

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To undertake a variety of administrative duties to assist in the smooth running of the practice.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.��

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire,�� Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

��Community facilities, including:

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.