Job summary
- Main area
- Volunteer
- Grade
- Voluntary
- Contract
- Voluntary
- Hours
- Voluntary
- Job ref
- CWR South March 2025
- Employer
- Welsh Ambulance Service University NHS Trust
- Employer type
- NHS
- Site
- South Wales
- Town
- Cwmbran
- Closing
- 15/01/2025 23:59
Employer heading
Volunteer Community Welfare Responder
Voluntary
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English
Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg’
ÌýPlease check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.Ìý
Job overview
Volunteer Opportunity within the Welsh Ambulance Service NHS Trust
This is an exciting opportunity to become a Community Welfare Responder.Ìý
Community Welfare Responders
Community Welfare Responder (CWR) volunteers are trained and equipped to support the Welsh Ambulance Service NHS Trust (WAST) delivery of urgent care for patients and service users in their community. CWRs are enabled to provide clinical observations and welfare support to patients/service users. CWRs will also be trained in basic lifesaving skills and use of an automatic external defibrillator (AED). This is integral for strengthening the WAST contribution to community resilience.
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Main duties of the job
CWRs in Wales are volunteers who donate their spare time to attend appropriate emergency calls and provide accurate and up-to-date clinical information to remote clinicians in our Ambulance Control Centres. The remote clinician will then supplement their clinical assessment with the information provided by the CWR and determine the most appropriate care plan for that patient.
Our CWRs are alerted to an emergency call via a handheld mobile device from one of our three Regional Ambulance Control Centres. Our volunteers will drive to the address of the incident, under normal road conditions, and will always adhere to the Highway Code. Our volunteers will not be permitted to drive under emergency conditions or use blue lights.
The role of the CWR is an initiative under the Connected Support Cymru project, and an integral part of our long-term strategic ambition in ‘Delivering Excellence’. The CWRs play a key role to ensure that patients receive the right advice and care, in the right place, every time.
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Working for our organisation
Who can apply?
You do not need to have any previous medical training to become a Community Welfare Responder (CWR). We will provide full training and encourage anyone who has the time and desire to help and give back to their community to apply.
Volunteers must:
- Possess a full UK driving licence (max 3 penalty points) and have access to a vehicle.
- Be 18 or over
- Be physically fit
- Work well under pressure and remain calm in an emergency
- Be proud of their community and want to give something back
- Have free time to spare
If this is something that interests you, then we would love to hear from you!
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What happens if my application is successful?
Should your application be successful, you will be invited to a CWR onboarding event on the following dates:
- Monday 20th January 2025Ìý Matrix One Swansea Ìý
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- Tuesday 4th February 2025 at Beacon House Cwmbran
During the recruitment event we will be holding a short presentation followed by an informal discussion to get to know each candidate and their suitability to become a CWR.
The CWR training course will comprise of two full days of training on the dates below:
- Saturday 15th and Sunday 16th March 2025 at Matrix One Swansea
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- Saturday 29th and Sunday 30th March 2025 at Beacon House CwmbranÌý
All new volunteers MUST be able to attend ONE recruitment event and ONE of the training weekends listed above - we will therefore take your application as confirmation of your availability.Ìý
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Detailed job description and main responsibilities
All new volunteers will undertake anÌýenhanced DBSÌýcheck and ID check;Ìýoccupational health clearance and two-character references will also be required. Each new learner will be given access to 14 eLearning modules and pre-learning material whichÌýmust be completed prior to the commencement of the course.
During the course a network of WAST support staff will train volunteers in life saving skills and how to use the equipment available to our CWRs to perform their role. On successful completion of the course, you will be supported by CWR Mentors, to allow you to integrate and start using your newly acquired skills by responding to calls in your community.
Additional information:
All Infection Prevention Control requirements must be met, to ensure the maximum level of protection can be achieved for all volunteers and staff within the Welsh Ambulance Service NHS Trust. This includes being clean shaven for all training and when discharging duties on behalf of the ambulance service.
‘Facial hair that lies along the sealing area of a respirator, such as beards, sideburns, or moustaches will interfere with respirators that rely on a tight face piece fit to achieve maximum protection. The areas of the skin, which contact the face or neck seal and nose cup seal, must be free of any hair’.
For further information, please contact our regional Support Officers on the contact details below.
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Person specification
Do you have access to a car which can be used for your volunteering role?
Essential criteria
- Car to carry out role
Why have you chosen to volunteer at WAST?
Essential criteria
- Why have you chosen to volunteer at WAST?
What do you hope to achieve as a volunteer?
Essential criteria
- What do you hope to achieve as a volunteer?
In your opinion, how do you define volunteering and what does volunteering mean to you?
Essential criteria
- In your opinion, how do you define volunteering and what does volunteering mean to you?
Please state which on boarding date(s) you can attend?
Essential criteria
- Able to attend on boarding
Please state which training date(s) you attend?
Essential criteria
- Able to attend training
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Edwards
- Job title
- Swyddog Cymorth - Gwirfoddoli / Support Officer - Volunteering
- Email address
- [email protected]
- Telephone number
- 0300 131 1392
- Additional information
For further information, please contact our regional Support Officers on the contact details below.
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