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Job summary

Main area
Administration
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 8:30 - 17:00)
Job ref
356-24-6709728-A
Employer
Hull University Teaching Hospitals NHS Trust
Employer type
NHS
Site
Hull Royal Infirmary/Castle Hill Hospital
Town
Hull
Salary
£23,615 per annum
Salary period
Yearly
Closing
01/01/2025 23:59

Employer heading

Hull University Teaching Hospitals NHS Trust logo

Administrator

Band 2

Job overview

We are looking for  administrators to join the Shared Service Team here  at Hull University Teaching Hospitals Trust

As an Administrator, you  will support the Shared Services with managing the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers. 

We currently have various  vacant posts working at both Hull Royal Infirmary and Castle Hill Hospital working Monday to Friday 8:30 - 17:00  with one hour lunch.

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As anÌý´¡»å³¾¾±²Ô¾±²õ³Ù°ù²¹³Ù´Ç°ù you will be involved in the end to end patient pathway providing administrative support to your line managers within Administration and the wider organisation.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role. 

Main duties of the job

Our Ìý´¡»å³¾¾±²Ô¾±²õ³Ù°ù²¹³Ù´Ç°ùs play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team.  Our roles are varied and challenging and your day to day duties may include;

  • Management of appointments
  • Face to face Patient contact
  • Reception duties
  • Pulling and prepping clinical case notes
  • Helping track our patients through their journey to ensure a great patient experience
  • Typing patient correspondence

With a starting salary of £23615 per annum pro rata with a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent  opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

  • Communication to support our patients  
  • Patient focused attitude
  • ·¡³¾±è²¹³Ù³ó²âÌý
  • Friendly & Welcoming 

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator position further, please get in touch.

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

Qualifications / exp

Essential criteria
  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • Good keyboard skills
Desirable criteria
  • Previous Administration experience
  • NVQ level 2 in administration

Experience

Essential criteria
  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products
Desirable criteria
  • Understanding of the clinical administration pathway
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Skills

Essential criteria
  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of , and adherence to , General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative
Desirable criteria
  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Vanessa Beharrell
Job title
Operational Support Manager
Email address
[email protected]
Telephone number
01482 461044