Job summary
Employer heading
Clinical Support Officer – Podiatry
NHS AfC: Band 3
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.Ìý The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
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Job overview
The Community podiatry service are looking to recruit a new clinical support officer.
This clinical post is vacant due to internal promotion,
The Community podiatry service provide clinics in Clacton, Colchester and Harwich, as well as home visits for housebound clients across North East Essex.
We assess and treat a wide range of foot conditions, and all ages.
You will join our growing team of podiatrists, apprentice podiatrists, and associate practitioners, who together provide assessment, education and treatment to our patients. ÌýYour role will be to assist in clinic where an assistant is needed, such as nail surgery and wound dressing clinics. Ìý
Once trained, you will also complete post nail surgery checks and redressings, under the direction of the podiatrist. You will also manage our stock levels, ordering items for stock, and specific items as required. ÌýTraining on all systems used will be provided, but a confident grasp of basic IT skills is essential.
You will at times need to provide reception cover, and assist in referral and appointment management.
Good interpersonal skills are essential, to support effective communication with service users and MDT.
As a CSO you will work from our Clacton or Colchester base but will be expected to cover all areas as needed by the service (this is preplanned). ÌýA car driver and access to a car is desirable.
Main duties of the job
- Clinical duties including redressing post surgery
- Stock management and ordering
- To work closely with the Podiatry Team during Nail Surgery Clinics – assisting in clinic and doing simple redressing under delegation.
- Assist with short return clinics
- Arranging periodic reviews
- Preparing dressings boxes for podiatry clinics
- Management and tracking of equipment availability.
- Working closely with the Admin teams, including appointment booking, accepting referrals and possible reception cover.Ìý
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.Ìý
We are one of the largest NHS organisations in England, employing more than 12,000 staff.Ìý
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.Ìý
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.Ìý
Our philosophy is that to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.ÌýÌýÌý
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.Ìý
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.ÌýÌýÌý
Find out about living and working here - Ìý
Detailed job description and main responsibilities
For full details of theÌýresponsibilitiesÌýand dutiesÌýof this role please see the attached job description.ÌýÌý
Person specification
Experience
Essential criteria
- Previous general office experience
- Experience of working with confidential and sensitive information and data
- Experience of using Microsoft packages
Desirable criteria
- Previous secretarial support experience
- Experience in health care as an assistant
Qualifications
Essential criteria
- Excellent numeracy and literacy
- Competent IT skills including Word, Outlook and Excel
Desirable criteria
- ECDL or similar
Knowledge
Essential criteria
- Knowledge of office administration and office equipment
- Knowledge of Microsoft packages, including diary management
- Understanding of patient needs and NHS
- Awareness of Health & Safety relevant to role
- Understanding of Information Governance
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Joanne Newby
- Job title
- Clinical Lead - Podiatry
- Email address
- [email protected]
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