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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
364-A-8566
Employer
Essex Partnership University NHS Foundation Trust
Employer type
NHS
Site
Kings Wood Centre
Town
Colchester
Salary
拢24,071 - 拢25,674 per annum
Salary period
Yearly
Closing
05/01/2025 08:00

Employer heading

Essex Partnership University NHS Foundation Trust logo

Administration Assistant

Band 3

About Us

EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:

  • We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
  • We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.

EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.

Our vision and values

Our Vision

鈥淭o be the leading health and wellbeing service in the provision of mental health and community care鈥.

Our Purpose

鈥淲e care for people every day. What we do together, matters鈥.

Our Values

  • We Care
  • We Learn
  • We Empower

Our strategic objectives

  • We will deliver safe, high quality integrated care services.
  • We will enable each other to be the best that we can.
  • We will work together with our partners to make our services better.
  • We will help our communities to thrive.

Our services

  • Mental Health Services
  • Community Health Services
  • Learning Disabilities Services
  • Social Care

Find out more about the services we offer in our service directory.

Job overview

An exciting opportunity has arisen to recruit 1 x 37.5 hrs per week permanent Administration Assistant, working at The Kings Wood Centre, Colchester, supporting the Dementia Pathway.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail.

The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role may involve travelling to the various sites we manage to provide admin support to our services and receptions. The areas we cover are North East Essex.听 We will offer you support, supervision, training and the opportunity for personal development.

You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. 听You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing.

Successful candidates are expected to be听 professional, efficient, friendly and polite.

Main duties of the job

Some of the main responsibilities and duties include but are not limited to;听 answering calls via phone, monitoring an email account for work and processing messages appropriately, ordering, booking appointments and transport, updating clinical systems and general administrative duties to the Clinical Teams.听 To be able to use Microsoft packages is essential.听 听Full training will be given for our database system. Working collaboratively as a team and lone working on occasions.听

Working for our organisation

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Detailed job description and main responsibilities

Please find attached job description and job specification detailing main responsibilities and duties.听

Person specification

essential

Essential criteria
  • Good Standard of General Education
Desirable criteria
  • Previous NHS experience

essential

Essential criteria
  • Literate in IT/computer skills
Desirable criteria
  • Minimum ECDL qualification or equivalent

Employer certification / accreditation badges

Menopause Friendly EmployerEssex Family Friendly Employers

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Heather Savin
Job title
Admin Hub Lead
Email address
[email protected]
Telephone number
07583098504
Additional information

Heather is contactable via email: [email protected] or via her mobile 07583 098504.听

Heather's working pattern is Tuesday to Friday 9 - 5.听听