Job summary
Employer heading
Personal Assistant (PA) for Child Health Team
NHs AfC: Band 4
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.Ìý The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
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Job overview
The Child Health service at Ipswich Hospital are looking for a creative, dynamic individual who has previous experience of working as a Personal Assistant and is able to bring their knowledge, skill and experience to support the Management Team.
You will be highly organised, practical, reliable and efficient and will have a flexible approach to the role; working on your own initiative as well as working effectively as part of the wider team. Duties will include proactive forward planning, fielding emails and telephone calls, management of calendars, meeting management (agenda setting, distribution of paperwork according to an established timetable, high quality minute taking and follow-up of actions), managing nurses roster for senior nursing team.
To be successful in this challenging but rewarding role, you will thrive under pressure, have the drive and courage to solve problems and the ability to prioritise a busy workload. The post holder will be diplomatic with highly developed communication skills, the ability to engage with a range of stakeholders and will have proven IT experience.
This is fixed term/secondment post until 31st May 2026
Main duties of the job
To provide an effective, comprehensive personal assistant service to the Children's Matron, Children's ward and Neonatal Unit senior nursing teams and operations team.
Dealing on a regular basis with confidential and, sensitive information relating to staff and services.
Provide a comprehensive, high quality business support service for the Child Health management team, including typing/word processing of letters, minutes, reports and other routine correspondence, using own initiative.
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Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.Ìý
We are one of the largest NHS organisations in England, employing more than 12,000 staff.Ìý
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.Ìý
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.Ìý
Our philosophy is that to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.Ìý
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring ·É³ó²¹³Ù’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.Ìý
Find out about living and working here - Ìý
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- Proven experience in PA role with a proven track record of achievement
- Experience of minute taking
Desirable criteria
- Previous experience as a medical secretary or a medical administrator
- Short-hand experience
Qualifications
Essential criteria
- GCSE or equivalent in Maths
- GCSE or equivalent in English
Desirable criteria
- Audio typing qualification.
- Word processing to RSA III or equivalent
- Knowledge of Medical Terminology and Medical Secretarial practices.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Caroline Exton
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07719417392
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