Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (Until December 2025)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR1910-24
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Ipswich Hospital
- Town
- Ipswich
- Salary
- £24,071 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 13/01/2025 23:59
Employer heading
Support Secretary - Oncology and Haematology
NHS AfC: Band 3
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.Ìý The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Ìý
Job overview
An exciting opportunity has arisen for a Support Secretary, Band 3 to work within the Oncology and Haematology department at Ipswich Hospital. This post is fixed term until December 2025.
You will be working as part of a friendly and supportive team and in a fast paced and busy office environment.Ìý
You will provide efficient and pro-active secretarial/admin support to the consultants and other team members.Ìý
Administrative/Office experience is essential for this post and previous experience within an NHS Trust would be advantageous.Ìý
Essential skills required for the post include excellent typing and audio skills, the ability to prioritise tasks, effective time management, good IT and secretarial skills.
You will need to be an excellent communicator with good interpersonal and organisation skills. It is essential to be a good team member with the ability to work in a high pressured and sensitive environment.Ìý
Main duties of the job
- Manage generic team mailboxes.
- Process incoming referrals and booking appointments in line with agreed processes.
- Manage administrative processes associated with outpatient clinics / referrals / inpatient referrals as required
- Type general correspondence / dictated correspondence, clinic letters, discharge summaries in line with guidelines.
- Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients’ hospital notes
- Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes
- Ensure adequate stationery supplies
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is that to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring ·É³ó²¹³Ù’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here -
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.Ìý
Person specification
Education and Qualifications
Essential criteria
- Good command of English language
- Audiotyping qualification.
- Word processing to RSA II or equivalent.
- Excellent administrative skills
- Excellent communication skills, and ability to communicate clearly, precisely and emphatically when providing and receiving sensitive information.
- Maintain responsibility for own workplace Health and Safety and identify areas of concern/solution
Desirable criteria
- Knowledge of Medical Terminology and Medical Secretarial practices
Skills and Abilities
Essential criteria
- Ability to multitask whilst working in a pressurised environment.
- Proven previous experience as secretary or administrator and/or working in an office environment
Experience and Knowledge
Essential criteria
- Understand requirements for strict confidentiality.
- Must maintain equilibrium in times of stress when dealing with anxious persons either by telephone, letter or in person
Desirable criteria
- Knowledge of Hospital systems: Lorenzo, Evolve. Bighand, Cris
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Julie Baumbach
- Job title
- Operational Co-ordinator
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Colchester General Hospital
- Telephone
- 07789651269
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