Job summary
Employer heading
Medical Secretary - Urology
NHS AfC: Band 3
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.Ìý The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
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Job overview
An exciting opportunity has arisen for a highly motivated Support Secretary to join the Urology Department in Ipswich Hospital (part
time and full-time hours available on a 12-month fixed term contract)
We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective
support service to the clinicians, patients & medical secretaries. The ideal candidate will have attention to detail, have excellent communication
skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest.
You should have a good level of clerical experience and good working knowledge of IT systems although full training in the use of our systems will
be provided.
In this department you will be fully supported by management with regular training and development to help further career.
(Internal candidate will be offered a secondment contract)
Main duties of the job
You will undertake a full range of secretarial and administrative duties for the Urology team including:
• Receive and open mail
• Perform routine tasks on own initiative
• Type general correspondence, clinic letters, discharge summaries, reports
• Receive dictation via Big Hand and upload letters to Evolve
• Update patient pathway following clinic appointment
• Manage the non-admitted PTL
• Assist Department Lead with Choose & Book Process
• Answer telephone and deal with enquiries, convey messages
• Maintain efficient filing systems
• Ad-hoc duties as delegated by Department LeadÌý
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is that to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring ·É³ó²¹³Ù’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here -
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.Ìý
Person specification
Experience
Essential criteria
- Excellent clerical / secretarial background, with proven experience
- Microsoft applications
- Work involving contact with members of the public
Desirable criteria
- NHS experience
- PAS experience
Qualifications
Essential criteria
- RSA/OCR 2-3 Text Production / Word Processing
- RSA/OCR 2-3 Audio Typing
- Medical Terminology
- GCSEs, grade C or above (or equivalent), including English & Maths
Desirable criteria
- ECDL
- AMSPAR
- BigHand experience
Knowledge
Essential criteria
- Confidentiality Issues
- Data Protection
- English language – ability to communicate well with others at all levels, both verbally and written
- Competent at using Microsoft applications
Skills
Essential criteria
- Works well under pressure and to strict deadlines.
- Works on their own initiative
- Ability to multi-task
- Team player
- Good interpersonal skills
- Good eye for detail
- Ability to think laterally.
- Calm
Documents to download
Further details / informal visits contact
- Name
- Amanda Austen
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07507 895470
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