Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 327-24-1168
- Employer
- Gloucestershire Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Evergreen House
- Town
- Cheltenham
- Salary
- £26,530 - £29,114 Per annum
- Salary period
- Yearly
- Closing
- 17/01/2025 23:59
- Interview date
- 24/01/2025
Employer heading
Lead Administrator
NHS AfC: Band 4
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.Ìý
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care.Ìý We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
°Â±ð’r±ð passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience.Ìý We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.Ìý We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Ìý
Job overview
The Child and Adolescent Mental Health Service (CAMHS) is looking for an experienced Administrator to join and lead our team Administrators This role provides an excellent opportunity for someone looking to develop their skills in supervisory management. You will be leading a team of Administrators ensuring the provision of a comprehensive, consistent and efficient administrative service. You will be willing to develop a thorough understanding of the service, the processes related to the referral to treatment pathways for children and young people, and excited at the opportunity to contribute to service improvements.
Ìý
Main duties of the job
About the Role:
We are excited to welcome an enthusiastic, personable, and well-organised Lead administrator to our team. This role is perfect for someone passionate about digital solutions and quality improvement of services. You will be working in a multi-disciplinary environment, contributing to your own development and the team's success.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.Ìý
The annual NHS Staff SurveyÌý gives our people the opportunity to tell us about their experience working at the Trust.Ìý For the 2023 survey just over 2800 colleagues gave us their views (58.5%).ÌýÌý It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;Ìý
- 73.3% would recommend the organisation as a place to work;Ìý
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relativeÌýÌýÌýÌýÌý
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
Key Responsibilities:
• Ìý ÌýManage and lead the team of Administrators, assigning and overseeing tasks and improve administrative processes using digital solutions.
• Ìý ÌýCollaborate with various departments to ensure smooth operations.
• Ìý ÌýPrepare and manage reports and databases.
• Ìý ÌýIdentify and implement quality improvement initiatives.
• Ìý ÌýWork independently and as part of a team, using your initiative to solve problems.
Qualifications:
• Ìý ÌýProven experience in an administrative role.
• Ìý ÌýExcellent interpersonal and communication skills.
• Ìý ÌýStrong organisational skills and attention to detail.
• Ìý ÌýProficiency in working with Business Intelligence reports and databaseÌý management is desirable
• Ìý ÌýA positive, can-do attitude and the ability to work both independently and collaboratively.
Person specification
Essential
Essential criteria
- NVQ Level 3 Administration or equivalent experience
- ³Ò°ä³§·¡â€™s
Desirable criteria
- Experience of working unsupervised in an office environment
- Experience of leading or supervising others within the NHS
Essential
Essential criteria
- NVQ Level 3 or equivalent experience
- GCSE's C or above
- Experience of working unsupervised in an office environment
Desirable criteria
- Experience of leading or supervising others within the NHS
- MS Office & Excel
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Trish Burkes
- Job title
- CAMHS Outcome & Performance Manager
- Email address
- [email protected]
- Telephone number
- 0300 421 3685
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