Job summary
Employer heading
Post-Graduate Medical Education Co-ordinator, Band 4
NHS AfC: Band 4
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
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Job overview
The Post-Graduate Medical Education Co-Ordinator will provide a comprehensive and efficient administrative service to the Post-Graduate Medical Education Team (PGME) and Three Counties Medical School (TCMS.)Ìý
With guidance and support from the PGME team, alongside the Educational Site Director from TCMS, the Post-Holder will have delegated responsibility for supporting the organisation and delivery of Undergraduate Medical Training associated with TCMS, for Medical Students working across Gloucestershire Hospitals NHS Foundation Trust, alongside, being pivotal for the delivery of Gloucestershire Hospitals Trail-Blazer - Enhance Generalist Programme.
The Post-Holder will also provide Project and Administrative Support to the PGME Tutors and Team.
The proposed interview date is 7th JanuaryÌý
Main duties of the job
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To work using judgement and accurate information resources within relevant GHNHSFT, NHSE, TCMS Policies and Procedures and, where appropriate, exhibiting speed, flexibility, diligence and good communication skills, to present innovative improvements to current practice within the TCMS Undergraduate and PGME Departments.
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Working as part of the Generalist Trail-Blazer Team at GHNHSFT, to provide comprehensive and effective management, co-ordination, and administrative support, in supporting the next generation of Clinicians to work effectively across Health and Care in Gloucestershire. The Post-Holder is responsible for instrumentally Ìýpromoting/underpinning the South-West and Gloucestershire Enhance Team and National Programme, in driving Education and Training Reform.
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To purposefully support the TCMS Educational Site Director in organising rotational TCMS Student Placements, Undergraduate Induction Programmes, timetabling and attendance. To co-ordinate with TCMS in Worcester to provide appropriate curriculum requirements for TCMS students whilst placed within GHNHSFT. To collate financial information required for TCMS Business Intelligence, managing accurate financial accounts in association with theÌýÌý Finance Departments at GHNHSFT/TCMS and to liaise with other interested parties, such as GHNHSFT University of Bristol Under-Graduate team as appropriate.
Working for our organisation
The department of Post-Graduate Medical Education is committed to supporting the education and development of Resident Doctors, Staff Grade and Associate Specialists (SAS) as well as Consultants throughout their career.
We are part of Health Education South West - Severn and work closely with them to deliver important healthcare priorities and assist them in monitoring our progress.
We strive to ensure all doctors in Gloucestershire Hospitals NHS Foundation Trust have a high quality induction to the Trust and department, experience good educational and clinical supervision which facilitates their learning in a safe environment.
We support and organise a wide range of clinical and educational skill development courses from Training the Trainers and Professional and Generic Skills to Simulation Training, Medical Grand Rounds and much more besides.
The departmental culture is open, friendly and supportive of all doctors and medical students.
Detailed job description and main responsibilities
Dimensions:
·ÌýÌýÌýÌýÌýÌýÌýÌý Responsible for collating and reporting accurate analytical, and accounting/income/expense information to the Externally employed GGPET Treasurer and Bookkeeper with the data prepared and presented at the GGPET Boards and annual Externally held Annual General Meeting.
·ÌýÌýÌýÌýÌýÌýÌýÌý Within strict deadlines, using business intelligence relating to Current GGPET Memberships, Expired Memberships, Surgery Memberships, Workshop Attendances and Evaluated Feedback analyse the data collated and prepare the bi-annual report for the GGPET Boards and the annual Trustees' Externally held Annual General Meeting.
·ÌýÌýÌýÌýÌýÌýÌýÌý Provide Speaker and Delegate organisational management in collating training registers and electronic feedback uploads for all GGPT Teaching Sessions. This includes generating documentation and supporting off-site Countywide Venue held GGPET Teaching events.
·ÌýÌýÌýÌýÌýÌýÌýÌý To be responsible for data reported to the GGPET Book-keeper collated by the PGME & GGPET Administrator in respect of external sponsorship funds.
·ÌýÌýÌýÌýÌýÌýÌýÌý To work autonomously in making decisions using analytical and high-level judgement and discretion in escalations, to ensure the continual smooth running and deliverance of the Gloucestershire GP Training Programme, the Enhance Local/South-West Programme and working and supporting TCMS in Gloucestershire.
·ÌýÌýÌýÌýÌýÌýÌýÌý Must have a proven track record of working without direct supervision as an autonomous practitioner, being responsible for delivering agreed personal objectives and those of the PGME/NHSE/GPPET teams.
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Knowledge, Skills and Experience Required:
·ÌýÌýÌýÌýÌýÌýÌýÌý Extensive secretarial and administrative experience with a comprehensive knowledge and understanding of the Trust IT/Procurement Systems.
·ÌýÌýÌýÌýÌýÌýÌýÌý NVQ4, RSA 3, or equivalent qualification/standard.
·ÌýÌýÌýÌýÌýÌýÌýÌý Advanced level competence in Microsoft Office (Word, Excel, Access, Power Point and Outlook) with the ability to demonstrate proficient and accurate use of all packages.
·ÌýÌýÌýÌýÌýÌýÌýÌý A knowledge of the structure of Medical Training/Provision within Primary and Secondary Care, and a willingness to learn and understand the Under-Graduate TCMS Structures and Delivery Platforms.
·ÌýÌýÌýÌýÌýÌýÌýÌý Ability to diligently operate and communicate sensitively and robustly where required with independent judgement and initiative.
·ÌýÌýÌýÌýÌýÌýÌýÌý Excellent communication skills, with the proficiency to liaise with internal and external stakeholders using persuasion and negotiation skills where necessary.
·ÌýÌýÌýÌýÌýÌýÌýÌý Responsive to change and able to review, adapt and improve working practices and procedures as required.
·ÌýÌýÌýÌýÌýÌýÌýÌý Ability to manage a mixed work portfolio, to prioritise and organise own workload, with variable and unpredictable demands whilst under pressure from PGME/other sources.
·ÌýÌýÌýÌýÌýÌýÌýÌý To be able to work to strict deadlines and able to switch tasks readily and frequently without loss of concentration.
·ÌýÌýÌýÌýÌýÌýÌýÌý Self-motivated with a pro-active approach, be able to make balanced decisions and able to work without direct supervision or leadership.
·ÌýÌýÌýÌýÌýÌýÌýÌý Delivering on our own Trust’s and NHSE’s Health and Well-Being Agenda, the Post-Holder to be a Mental Health First-Aider, kind, trust-worthy, and exhibit the personal quality of sharing one’s own time to support others unconditionally.
·ÌýÌýÌýÌýÌýÌýÌýÌý Previous experience within the NHS in an Acute District General Hospital (DGH), ideally within Medical Education, exhibiting a good broad-based knowledge of developments and priorities in Medical Education, both for GHNHSFT, NHSE and Undergraduate Medical Training.Ìý
Key Result Areas:
·ÌýÌýÌýÌýÌýÌýÌýÌý Ability to communicate with a broad-range of Internal and External Stakeholders whilst building and maintaining working relationships, and delivering complex and sensitive information/cascading of Papers which may receive negative criticism.
·ÌýÌýÌýÌýÌýÌýÌýÌý This role requires the need to exhibit consistently, highly developed communication skills, in the virtual, face-to-face and digital forums, whilst also holding the ability to continually demonstrate confident interpersonal and negotiating skills.
·ÌýÌýÌýÌýÌýÌýÌýÌý Administrative matters requiring developed interpersonal and oral/written skills, taking formal Minutes/Sensitive Communications and attending Team Meetings as appropriate.
·ÌýÌýÌýÌýÌýÌýÌýÌý Produce comprehensive Draft Reports and Minutes, sourcing information for various systems and sources, for use by NHSE/PGME/GHNHSFT, producing inter-specialty Educational Materials.Ìý
·ÌýÌýÌýÌýÌýÌýÌýÌý Support the GHNHSFT Enhance Trail-Blazer Programme and PGME in collating analytical data/preparing Report for circulation to Local/National Stakeholders.
·ÌýÌýÌýÌýÌýÌýÌýÌý Excellent developed Problem-Solving Skills, and ability to use own judgement to find solutions, without direction/over-sight from Senior Colleagues, thus exhibiting the ability to respond to sudden unexpected demands.
·ÌýÌýÌýÌýÌýÌýÌýÌý To demonstrate, excellent and highly developed Time Management Skills, with the ability to recognise conflicting priorities, and re organise and adjust Work Portfolio as required.
·ÌýÌýÌýÌýÌýÌýÌýÌý Well-developed ability to exercise high levels of diligence when assessing or preparing PGME/NHSE/TCMS documentation, most especially when the information received is from a variety of sources and may be conflicting.
·ÌýÌýÌýÌýÌýÌýÌýÌý Organisation of Travel, Training and Conference Accommodation, Internal and External Catering, External Venues including navigating Contractual obligations, Meetings Rooms, Guest Speakers for Away Days and Faculty Events.
·ÌýÌýÌýÌýÌýÌýÌýÌý Creation of Engaging Online Feedback Surveys and Analysing/Preparing results for formal distribution supporting Internal/External, Meetings and Events.
·ÌýÌýÌýÌýÌýÌýÌýÌý Diligent Monitoring of Multiple E-mail Inboxes and Diaries, whilst responding to enquiries in a timely manner.
·ÌýÌýÌýÌýÌýÌýÌýÌý Contributing to the effectiveness, Creation, Preparation, Review and Distribution of Agenda’/Papers for a variety of Educational Events/Examinations, whilst being pivotal in the coordination and delivery of TCMS examinations and assessments as required by TCMS ensuring they adhere to all TCMS Guidelines and Regulations.
·ÌýÌýÌýÌýÌýÌýÌýÌý Be aware of information relating to TCMS student attendance (including Students on Tiear4 Visas) ensuring this complies with Data Protection and Information Governance Policies.
·ÌýÌýÌýÌýÌýÌýÌýÌý Creation of Monthly Newsletter for the GHNHSFT Enhance Team, alongside managing the Enhance Publications on the Trust Intranet, managing circulation to the wider NHSE Team.
·ÌýÌýÌýÌýÌýÌýÌýÌý Being pivotal with the Discussion/Creation of Teaching and Training Timetables for Students/Medical/Health Professional Cohorts as required.
·ÌýÌýÌýÌýÌýÌýÌýÌý First Point of Contact for all General Enhance and TCMS Enquiries from Medical/AHP/Nursing/Undergraduate Students, both Internally and Externally to GHNHSFT.
·ÌýÌýÌýÌýÌýÌýÌýÌý The face-to-face contact for all TCMS enquiries be that by telephone/e-mail/f2f, of which may be complex and/or sensitive, whilst always mindful of firstly one’s own well-being, ensuring confidentiality but also have the knowledge, skills and confidence to escalate appropriately.
·ÌýÌýÌýÌýÌýÌýÌýÌý Support and inform the requirement and targeting of Resources, Monitoring, Implementing and Evaluating ¹û¶³´«Ã½APP, alongside the delivery of Financial Recovery/Savings Plans by providing High Quality Information and Analysis.
·ÌýÌýÌýÌýÌýÌýÌýÌý Using Systems and resources available to monitor and produce financial reports.
·ÌýÌýÌýÌýÌýÌýÌýÌý Contribute to the financial delivery and accountability of the agreed Work Portfolio.
·ÌýÌýÌýÌýÌýÌýÌýÌý Reconciling and timely updating Local Budgetary Information weekly.
·ÌýÌýÌýÌýÌýÌýÌýÌý Adhere to high standards of professionalism and confidentiality to communicate information regarding trainee/trainer/staff issues in a timely, effective and governance manner. This may at times be distressing.
·ÌýÌýÌýÌýÌýÌýÌýÌý Positive Advocate for Enhance Trail-Blazer Programme, TCMS and PGME, exhibiting and having a professional attitude at all times.
·ÌýÌýÌýÌýÌýÌýÌýÌý Assist/Support and be committed with PGME/TCMS/Enhance Session Planning and overall Preparations.Ìý
·ÌýÌýÌýÌýÌýÌýÌýÌý Attend Regional and Local Conferences, Meetings and Events as required, fully participating in discussions and developments in the support of Undergraduate and Post-Graduate Medical Education.
·ÌýÌýÌýÌýÌýÌýÌýÌý To assist with the setting-up of Training Rooms both internally and externally to Redwood and Sandford Education Centres, which often requires moving furniture and setting-up IT. The Post-Holder must be willing to keep up-to-date and learn new innovating IT systems both held internally to GHNHSFT and with those of our External Stakeholders.
·ÌýÌýÌýÌýÌýÌýÌýÌý To undertake any other Under-Graduate/Post-Graduate office administration tasks as requested by TCMS/Medical Education Manager and Deputy/Enhance Lead, commensurate with Band.
Person specification
Qualifications
Essential criteria
- Professional Management qualification or appropriate Medical Education experience
Desirable criteria
- Further specialist knowledge acquired through study/management/exposure
- Continuing Ongoing CPD knowledge/awareness
Experience
Essential criteria
- Experience of working in a blended external/internal Stakeholder Team
Desirable criteria
- Experience of developing solutions to meet education needs and implementing change
- Experience of working collaboratively within a wide range of Local and National Stakeholders
- Experience of budget management and procurement
Knowledge, Skills and Abilities
Essential criteria
- Good written and communication skills
- Personally resilient and able to manage complexity and work in an ambiguous or changing environment
- Able to work as an autonomous practitioner
- Excellent presentational & highly developed communication and negotiation skills
- Able to prioritise and monitor workloads
Desirable criteria
- Able to assess and manage health and well-being – Mental Health First-Aider
- Contribute on/to the development, implementation, monitoring and evaluation of policies/protocols/ guidelines relevant to area of practice
Qualities
Essential criteria
- Enthusiastic, creative and flexible
- Resilient under pressure
Documents to download
Further details / informal visits contact
- Name
- Lindsey Buckenham
- Job title
- Deputy Medical Education Manager
- Email address
- [email protected]
- Telephone number
- 0300 422 6096
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