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Job overview

The Young Minds Matters Service (YMM) is looking for an experienced Administrator to join and support our high performing team.Ìý This role provides an excellent opportunity for someone looking to develop skills in first line supervisory management.Ìý The post holder will work closely alongside various teams to support the operational delivery of an effective and efficient administration service.Ìý

We are looking for a dynamic and enthusiastic team player with a proven track record of working in a busy administrative environment. You should have excellent written and verbal communication skills, as well as excellent organizational skills. Experience in dealing with confidential information, managing premises, using IT and procurement systems, and supporting the implementation of new systems and processes is essential. The role will also involve some delegated line management responsibility for administration staff, including supervision and appraisal.

If you enjoy working under your own initiative, have a flexible approach to work and welcome the challenge of being part of a management team within a busy mental health administrative environment, we would like to hear from you.

Main duties of the job

·ÌýÌýÌýÌýÌýÌý To have supervisory responsibility for and offer leadership to the band 3 Administrators

·ÌýÌýÌýÌýÌýÌý To contribute to the service by demonstrating high level administrative skills which allow the senior management team to focus on clinical and operational responsibilities.

·ÌýÌýÌýÌýÌýÌý Ensure that there are effective administrative systems and procedures in place, identify areas for increased efficiency and make and implement recommendations for improvements.

·ÌýÌýÌýÌýÌýÌý Contribute ideas and suggestions to improve the effectiveness and image of the service by active participation in team meetings and in discussions with colleagues and manager.

·ÌýÌýÌýÌýÌýÌý To support with all processes, including referrals, ensuring documentation is uploaded and available for allocation meetings.

·ÌýÌýÌýÌýÌýÌý Support management meetings, create terms of reference in conjunction with meeting Chair, collate and disseminate information, take minutes recording actions and timescales.Ìý

·ÌýÌýÌýÌýÌýÌý Provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software.

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The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.Ìý

The annual NHS Staff SurveyÌý gives our people the opportunity to tell us about their experience working at the Trust.Ìý For the 2023 survey just over 2800 colleagues gave us their views (58.5%).ÌýÌý It was great to see from the results that colleagues are saying that:

• 89.7% believe they are making a positive difference to patients/service users;Ìý
• 73.3% would recommend the organisation as a place to work;Ìý
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relativeÌýÌýÌýÌýÌý

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.