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Job summary

Main area
Administrative services
Grade
Band 8a
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
188-THQ1HH061224-A
Employer
University Hospital Southampton NHS Foundation Trust
Employer type
NHS
Site
Southampton General Hospital
Town
Southampton
Salary
£53,755 - £60,504 pa or pa pro rata
Closing
07/01/2025 23:59

Employer heading

University Hospital Southampton NHS Foundation Trust logo

Operational Manager

Band 8a

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.


Please see below for detailed job description of the role.

Main duties of the job

University Hospital Southampton NHS Foundation Trust (UHS) is seeking a full-time Operational Manager to join us on a permanent basis.

We are looking for an exceptional candidate as this is a busy role and the appointed person will need to assimilate a lot of information and activity quickly (we would sugar-coat it a little bit, but it is true)! ÌýYou need to be a motivated and energetic individual with experience of service management and the day-to-day operational pressures of a busy care group. Ìý

Cardiovascular and Thoracic (CV&T) is a large and busy care group with a core workforce of 900 talented individuals delivering in excess of 87,000 outpatient episodes and over 10,000 inpatient admissions each year. ÌýGiven the complexity and volume of our work, we are recruiting an Operational Manager to join our management team.Ìý

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.Ìý

Due to the nature of this role and service, this role is on-site and the hours are as advertised.Ìý


Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities

This role is open to clinical and non-clinical staff with a strong understanding of operational pressures, experience of managing day to day activity and a working level of competence with hospital and office software/systems.

We would like you to have the ability to anticipate issues, problem solve in real time and be able to engage a lot of people in a complex system. ÌýIf you can do all this whilst keeping our patients at the heart of the plan then we want to hear from you.

The role works with colleagues both within CV&T and across other teams in the trust; transformation, site office, theatres and anaesthetics to name a few. ÌýYou will also need to represent the care group and trust at external meetings with regional and national partners.

Please see the Job Description and Person Specification documents for further information.

Person specification

Qualifications

Essential criteria
  • Bachelor’s Degree or equivalent experience
  • Evidence of continued study / professional development to Level 7 Masters qualification or able to demonstrate experience to this level Knowledge / understanding of specialist area
  • Leadership training
  • Management training
Desirable criteria
  • Project Management Qualification

Knowledge and experience

Essential criteria
  • Experience of working in a leadership position in a busy operational delivery / management role within a healthcare or similar environment
  • Evidence of communicating and presenting a variety of complex or contentious information in a range of formats e.g. presentations, reports, to different audiences (both individuals and groups)
  • Project management experience
  • Evidence of undertaking a key role in change management initiatives
  • Demonstrates experience of providing a pragmatic and business focussed approach in guiding and advising colleagues
  • Day to day staff management experience (e.g. work allocation, recruitment, appraisals, other HR related issues)
  • Demonstrates knowledge of national and local NHS targets, initiatives and standards and how they impact upon delivery of patient care e.g. NICE guidance
Desirable criteria
  • Evidence of continued study / professional development to Level 7 Masters qualification or able to demonstrate experience to this level Knowledge / understanding of specialist area

Values and behaviours

Essential criteria
  • Patients First
  • Always Improving
  • Working Together

Employer certification / accreditation badges

Inclusion UK

Documents to download

Further details / informal visits contact

Name
Alison George
Job title
CV&T PA
Email address
[email protected]
Telephone number
02381 204241
Additional information