Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 367-A&UC-9000
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Oak & Beach Unit, Kingsley Green, Radlett, WD7 9HQ
- Town
- Radlett
- Salary
- £26,530 - £29,114 per annum, pro rata + 5% of basic salary (min £1,258 max £2,122)
- Salary period
- Yearly
- Closing
- 31/12/2024 08:00
Employer heading
Team Administrator/Medical Secretary
NHS AfC: Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
Are you interested in working with an outstanding Trust? We would love to hear from you!
We are looking for an administrator to provide a secretarial/administrative service for the friendly inpatient unit, on our Kingsley Green site Radlett
Our staff survey results tell a story of highly engaged, motivated, passionate people working at HPFT. The survey has shown that staff overwhelmingly believe that their role makes a difference to service users, to the extent that HPFT had the best score nationally for this question.
You will be the first point of reference and as such must display a considerable degree of initiative, possess mature
judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.
You will be required to work independently using initiative, and
applying a high degree of confidentiality to all your work. Undertake nonroutine duties without direct supervision, working within broad procedural guidelines.
Please be aware that this role is NOT eligible for Sponsorship
If you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for Sponsorship
Main duties of the job
- have excellent IT/Microsoft Office skills
- be able to take notes in meetings and provide accurate minutes of meetings
- have experience of dictation
- support the psychiatrists, junior doctors and ad hoc clinical staff with administrative tasks, including clinic letters, reports, appointment letters
- assist the team with room bookings and provide support to the Consultants and ward teams
- maintain confidentiality
Working for our organisation
are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Detailed job description and main responsibilities
- To be proficient in the skill of note taking and be able to manage multiple meeting notes in their workload.
- Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
- To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.
- To use proficient internet skills to access, search and retrieve data relevant to team.
- To use audio as necessary in daily work, using Big Hand Dictation system (training provided in Big Hand).
- To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.
- To update skills as necessary and attend mandatory training
- To demonstrate excellent IT skills, a good working knowledge of all Microsoft Office applications and accurate audio typing is essential.
- Ensure flexible approach to work and be able/willing to travel to other sites using own car within North Herts to take notes, if necessary.
- To access and update patient records using Paris database, although training will be provided.
Person specification
Qualifications
Essential criteria
- RSA III/NVQ 3 or equivalent
- Advanced keyboard skills
- Trained and experienced at intermediate level in a range of software packages; Word, Excel, Publisher, Outlook, PowerPoint, Microsoft teams
- Good working knowledge of email and internet
- Good standard of English
- Numerate
- Advanced secretarial skills such as audio and shorthand
- Experience in a mental health environment or NHS
Desirable criteria
- Some experience in a secretarial environment
- Diary/Management/Outlook management
- Knowledge of terms used by Mental Health in their day to day working
Experience
Essential criteria
- Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups
- The ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals
- Proficient in diary management coordinating appointments to ensure best use of Managers’ time
- Experience of transcribing formal minutes of meetings
- Experience of supervising and training others
- Independent/lone working and team working skills
- Experience of adapting to change and managing work in a changing environment
- Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sue Nolan
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 07887718506
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