Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- 30 hours per week (This is a part time role, working Mondays, Wednesdays, Thursday and Friday 9am - 5pm.Ìý The role is based in Ashford)
- Job ref
- 380-EK279
- Employer
- Kent and Medway NHS and Social Care Partnership Trust
- Employer type
- NHS
- Site
- Eureka Medical Centre
- Town
- Ashford
- Salary
- £23,615 per annum pro rata
- Salary period
- Yearly
- Closing
- 20/03/2025 23:59
Employer heading
Administrative Assistant
Band 2
Ìý
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly?ÌýÌýIn the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
ÌýSpeak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Our friendly Ashford and Canterbury Community Mental Health Team is seeking a part-time highly motivated and organized Administrative Assistant to join their busy team in Ashford.Ìý
KMPT Ìýis a leading provider dedicated to improving the lives of people in Kent & Medway. We are committed to delivering high-quality, compassionate care to our patients.
In this vital role, you will play a crucial part in supporting our clinical teams and ensuring the smooth and efficient delivery of patient care.
- Manage daily mail: Open, date stamp, and dispatch mail promptly.
- Data entry: Accurately input and update patient information into various systems (e.g., RiO) including new referrals, progress notes, test results, and questionnaire outcomes.
- Maintain clinic appointment lists: Check and update appointment schedules in RiO.
- Liaise with internal departments: Build and maintain strong working relationships with colleagues across the organization.
- Provide general administrative support: Photocopying, filing, and other ad-hoc duties as required.
Apply now and kickstart your career in the NHS.Ìý
Main duties of the job
- Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.Ìý
- You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.Ìý
- Confident, professional, organised, and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
- With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.Ìý
- ÌýAble to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
- If you’re asked to attend an interview, there will be a literacy and numeracy test.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are Ìýrated Good overall by the CQC.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos Ìý
Detailed job description and main responsibilities
- Preparation of a variety of documents and correspondence from tape, digital dictation, or notes
- Printing information in a spreadsheet or report format as required
- Laminating of posters or reports and binding as appropriate
- Booking of appointments and, with appropriate supervision from theÌýAdministrators
- Arranging meetings and events
- Diary management
- Ordering of stationery and other supplies
Please see the job description for more details
Person specification
Qualifications
Essential criteria
- A-C Grade GCSE in English or equivalent
- A-C Grade GCSE in Maths or equivalent
- Educated to NVQ level 2 or equivalent
Desirable criteria
- Experience of Microsoft Office
Experience
Essential criteria
- Previous customer service focused role
- Previous administration experience
Desirable criteria
- Receptionist experience
Skillset
Essential criteria
- Customer Service Experience
- Keyboard/ typing skills
- Experience in MS Office
- Understanding of GDPR/data protection
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Emma Black
- Job title
- Business Administration Coordinator
- Email address
- [email protected]
- Telephone number
- 01227 202 527
- Additional information
Ìý
Ìý
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