Job summary
Employer heading
Assistant Administrator
Band 2
Job overview
An exciting opportunity hasÌý arisen within the Health Records team . This role will beÌý based at the Royal Victoria Hospital, Folkestone.
Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
The Health Records Department is open 7 days a week and our service demands can be 08:00am to 06:00pm Monday to SundayÌý
Main duties of the job
This post may support one or more team(s) (these could be Medical or non Medical staff). The focus of this role will includeÌý keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700, 000 people.Ìý
We have a strong interest in improving the health of the communities we serve through research and innovation. Our hospitals take part in many clinical research studies and recruit high numbers of patients into research trials. Kent and Medway’s Clinical Trials Unit is based in our Queen Elizabeth The Queen Mother Hospital, Margate.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.Ìý
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Ìý
Person specification
Other requirments
Essential criteria
- Upholds and models the Trust values
Qualifications and training
Essential criteria
- Basic numeracy and literacy
Desirable criteria
- Customer services training.
- Has gained or is willing to work towards NVQ2
Skills and Experience
Essential criteria
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy – pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable criteria
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Governance
Essential criteria
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Personal/professional attributes
Essential criteria
- Good inter-personal skills. Effective communication skill
Documents to download
Further details / informal visits contact
- Name
- Paula Gravenell
- Job title
- Outpatient Services Supervisor
- Email address
- [email protected]
- Telephone number
- 01303 850202
- Additional information
Following calling the main phone line please use extension number 3510Ìý
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