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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Part time - 26.3 hours per week
Job ref
275-2412CS-1
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway Maritime Hospital
Town
Gillingham
Salary
£26,530 - £29,114 per annum/pro rata
Salary period
Yearly
Closing
30/12/2024 23:59

Employer heading

Medway NHS Foundation Trust logo

Chemotherapy Scheduler

Band 4

Do you have the ambition and vision to deliver theÌýBest of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

Chemotherapy Scheduler

Division: Cancer & Core Clinical ServicesÌý

Care Group: Cancer Services

Band: 4

Salary: £26,530 - £29,114 per annum/pro rata

We are recruiting for a Chemotherapy SchedulerÌýwho shares our ambition and vision to deliver theÌýBest of Care by the Best PeopleÌýand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The post-holder is responsible for the collection of accurate and timely data regarding patients requiring oncology/haematology treatment.Ìý

The post-holder is also to be involved in facilitating service improvement to streamline the patient journey and ensure that the trust delivers a quality service and gold standard patient care.

The role will involve working with a range of staff across the entire organisation, but particularly in the Directorate of Oncology, Adult Medicine, Haematology and Pain Medicine.ÌýÌý

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of theÌýBest of CareÌýby the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared visionÌýis achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First.ÌýUsing an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient FirstÌýdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

In conjunction with the administration teams ensure that all patients for the specialty are added to the relevant waiting list working within the specified timescales and guidelines.

Coordinate and manage proactively the administrative pathway of all patients on the speciality waiting lists, including the diagnostic and planned care lists to ensure the appropriate waiting time targets are met for these patients.Ìý This will require liaison with the clinicians, wards, day unit team, the Admin & Clerical teams, diagnostic departments, Outpatients etc.

To be responsible for sending admission / pre-treatment appointment letters and telephoning patients as required.

To liaise with consultants and their teams to monitor and ensure correct case mix on Day Centre lists, making appropriate staff aware of any changes, including Medical staff using the agreed protocols / on KOMs Nursing

To ensure patient cancellations are allocated new TCI dates within the specified time limits on KOMs

Monitor waiting times, proactively identifying risks, and taking corrective actions to ensure relevant targets are not breached, in conjunction with the Service teams, and clinical teams.

Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin & clerical team.

Schedule patients into the management system for a course of Chemotherapy treatment and other related appointments, taking account of other treatment modalities that may impinge on the treatment appointment timescale. This will require multiple appointments booked into a complex patient pathway taking into account the various treatment options and routes that patients may require, to achieve the desired outcome, and any other specific clinics relating to a particular diagnosis

Ensure that the chemotherapy units are booked within agreed booking criteria within centre policy.

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 or equivalent experience

Knowledge

Essential criteria
  • Knowledge of medical terminology
  • National Cancer Waiting Times
  • Understanding of Cancer Patient Pathways

Experience

Essential criteria
  • Experience using PAS or equivalent
  • Demonstrable office experience

Skills

Essential criteria
  • Ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations
  • Maintain patient confidentiality at all times

Values Based Question

Essential criteria
  • Give an example of a time when you have gone the extra mile to help someone

Employer certification / accreditation badges

Defence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverNHS Rainbow badge

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Kirsty Hearn
Job title
Service Manager
Email address
[email protected]
Telephone number
01634 825118