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Job summary

Main area
admin
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (7.5 hours per day will include weekends)
Job ref
846-6674341-CF-B
Employer
Kent Community Health NHS Foundation Trust
Employer type
NHS
Site
Maidstone General Hospital
Town
Maidstone
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
11/01/2025 23:59

Employer heading

Kent Community Health NHS Foundation Trust logo

Business Support Co-Ordinator

NHS AfC: Band 4

Job overview

We are looking for a Business Support Co-Ordinator to join our Transfer of Care team based in Maidstone.

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If you have experience in administration, if you are innovative, able to work to deadlines, manage diaries and have excellent IT skills then this role would be ideal for you.

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Our team supports hospitals with getting patients home to recover after a stay in hospital.

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We are comprised of nurses, social workers and support staff. You will play a key role in supporting the service in an administrative capacity.

Main duties of the job

You will oversee the efficient and effective delivery of our service.

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You'll act as a primary point of contact between managers and a facilitator between our service and stakeholders.

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You'll need to be an excellent communicator, organised and pro-active in your approach. Strong IT skills will definitely be a must and a willingness to support your colleagues when needed.

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We're a strong believer in development and well-being. We always have opportunities for motivated individuals to develop in your career as well as employee benefits to support your well-being, such as flexible working patterns and the chance to buy annual leave.

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTÌý

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference .

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person specification

QualificTIONS

Essential criteria
  • LEVEL 4 QUALIFUICATION OR EQUIVELANT DEMONSTRATABLE EXPERIENCE
Desirable criteria
  • NVQ level 3 Business Support , team leader or other leadership/management experience

Experience

Essential criteria
  • Practical application of polocies
Desirable criteria
  • NHS administration experience,

knowledge

Essential criteria
  • evidence of ability and skill with excel, Power Point, outlook etc
Desirable criteria
  • understanding of National health and social care policy re discharge from hospital

skills and abilities

Essential criteria
  • evidence of excellent written skills
Desirable criteria
  • evidence of administrative duties

personal attributes

Essential criteria
  • ability to be innovative and to show evidence of a solution forcused mindset
Desirable criteria
  • evidence of managing own workload

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareDefence Employer Recognition Scheme (ERS) - BronzeKent Community - Platinum Award LogoKEiBA Valuing Disability Business of the Year 2021Accredited Menopause Friendly EmployerRIDI Awards Finalist 2024

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Further details / informal visits contact

Name
Amanda Gibson
Job title
Team Leader Discharge Team
Email address
[email protected]