Job vacancy: Administrator, Kent and Medway NHS and Social Care Partnership Trust, Maidstone

Job summary

Main area: Administration
Grade: Band 3
Contract: 6 months (Fixed term for 6 months)
Hours: Full time - 37.5 hours per week (Monday-Friday (9-5))
Job ref: 380-WK0258

Employer: Kent and Medway NHS and Social Care Partnership Trust
Employer type: NHS
Site: Albion Place
Town: Maidstone
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 17/03/2025 23:59

Administrator

Band 3

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The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good

Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Would you like to work flexibly?��In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

��Speak to us about how we might be able to accommodate a flexible working arrangement.

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Detailed job description and main responsibilities

Please see the detailed job description and person specification attached.

Maidstone Mental Health Team have an exciting opportunity for a dynamic Administrator to join their friendly Mental Health Together/Plus team based at Albion Place in Maidstone.

About the Opportunity:

This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.

What You'll Do:

Be the friendly voice answering phones and responding to enquiries.
Manage the Team's schedule, efficiently booking appointments.
Prepare and meticulously maintain clinical records and correspondence.

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Person specification

Qualifications

Essential criteria

GCSE English & Maths - Grade C or above

Desirable criteria

Microsoft Office packages

Experience

Essential criteria

At least 2 years administrative experience in a customer facing role
Experience of Microsoft Word and Excel

Desirable criteria

Working in a Mental Health / NHS environment

Skills and abilities

Essential criteria

Have excellent organisational skills and be able to prioritise your workload.
Strong customer service skills

KMPT Staff Benefits:

NHS pension scheme	Your employer pays 23.7% towards your pension and life assurance benefits. Please see for more details.
Annual leave for Agenda for Change	On appointment to NHS�� 27 days for full time or pro rata if part time After 5 years NHS service�� 29 days full time or pro rata if part time After 10 years NHS service�� 33 days full time or pro rata if part time Plus bank holidays, that’s up to 41 days - more than 8 weeks paid time off! Medical staffs have national Terms and Conditions. Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign	If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals,
Flexible working	Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
Statutory and occupational maternity, paternity or adoption leave	Dependant on length of NHS service
Other paid/unpaid leave	This can be for Jury Service, Reserved Armed Forces, etc. This is paid outside of annual leave. Non paid leave for career breaks
Staff Support	KMPT offers a face to face counselling service for any issues not just work related problems.
NHS discounts and shopping vouchers	Staff can sign up for Red Guava, PS discounts and Health Service Discounts to receive a variety of discounts in travel, fashion, technology, mobile phone contracts, food and drink, days out etc.
Learning and Development opportunities	In addition to the mandatory subjects there are a number of leadership, management and staff topic areas, including coaching and mentoring. Induction KMPT is committed to supporting all new staff and this includes a comprehensive Induction programme. The programme's duration depends on role and can be from 2 days to 4 weeks (not always consecutive days). The Induction programme will provide an excellent opportunity for new staff to meet and engage with KMPT’s subject specialists and include the required training. The programme may involve some travel to the various training venues across Kent and Medway, the main ones being Canterbury, Maidstone and Dartford.
New starter bonus	At the Trust we really value our nurses and the skills they bring. To recognise this we offer a New Hire Bonus of £1200 pro rata for band 5 and 6 nursing staff.
Staff Network Forums��	A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

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Lease car scheme, Cycle to work scheme, the list goes on………!

Probation Period. New employees external to Kent and Medway NHS and Social Care Partnership Trust are subject to a six-month probationary period.

To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.

Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.

Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.

KMPT are signed up to NHS England's Sexual Safety in Health Care Organisational Charter��

KMPT takes a systematic zero-tolerance approach to tackle�� any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.��

KMPT is creating an environment for equal opportunities for all, where we can��ALL��be ourselves.

We take pride in our services – which are underpinned by our Trust values:

Respect - We value people as individuals, we treat others as we would like to be treated.
Openness - Work in a collaborative, transparent way.
Accountability - We are professional and responsible for our actions.
Working together - We work together to make a difference for our service users.
Innovation - We find creative ways to run efficient, high quality services.
Excellence - We listen and learn to continually improve our knowledge and ways of working.

In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.

Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.��

Use of AI when writing job applications

While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.

AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it's crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations.

Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refine any AI-generated text to ensure it effectively communicates your experience, skills, accomplishments, and aspirations, and demonstrates your suitability for the position.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment

Documents to download

Job description/Person specification (PDF, 347.4KB)

Further details / informal visits contact

Name: Stephanie Kennett
Job title: Business Admin Coordinator
Email address: [email protected]
Telephone number: 01622 766900

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Job summary

Administrator

Band 3

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills and abilities

Essential criteria

Application numbers

Documents to download

Further details / informal visits contact

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Job summary

Employer heading

Administrator

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills and abilities

Essential criteria

Employer certification / accreditation badges

Application numbers

Documents to download

Further details / informal visits contact

Find jobs in...

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