Job summary
- Main area
- Receptionist
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 21 hours per week (working Monday and Friday each week 13.00-21.00 and every other Saturday and Sunday 07.00-13.00)
- Job ref
- 380-SS0633
- Employer
- Kent and Medway NHS and Social Care Partnership Trust
- Employer type
- NHS
- Site
- Priority house
- Town
- Maidstone
- Salary
- £23,615 per annum pro rata
- Salary period
- Yearly
- Closing
- 18/03/2025 23:59
- Interview date
- 31/03/2025
Employer heading
Receptionist
NHS AfC: Band 2
Ìý
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly?ÌýÌýIn the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
ÌýSpeak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
We are seeking a friendly and efficient Receptionist to join our team at Priority House, Maidstone. As the first point of contact for visitors and callers, you will play a vital role in providing a welcoming and professional service. This role combines traditional reception duties with essential site-specific responsibilities, including mail handling.
Working Hours: Monday and Friday, 1:00 PM - 9:00 PM, and every other Saturday and Sunday, 7:00 AM - 1:00 PM.
Key Responsibilities:
- Answering and directing incoming calls, ensuring accurate routing and maintaining an up-to-date telephone directory.
- Providing a professional and courteous welcome to visitors, ensuring they are signed in and directed appropriately.
- Proactively identifying and reporting any issues or concerns that arise.
- Managing incoming and outgoing mail, including franking outgoing mail and sorting incoming mail for distribution.
- Providing general administrative support as required.
Main duties of the job
- To provide a courteous reception service to all visitors/staff and patients in order to maintain the professional image of the Unit.
- Ensure smooth running of office equipment (photocopier, fax, shredder) and Ìýorganizes a call out if unable to solve problem.
- Transferring calls to the correct departments and updating telephone numbers
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We areÌý rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos
Detailed job description and main responsibilities
- Make sure the Doctor on call and security information for the site is up to date with correct numbers on daily bases.
- Provide a General Office function i.e. sorting and stamping post, accepting deliveries and ensuring these are delivered to the correct area, photocopying as required.
- Provide cover as necessary for colleagues during annual leave & sickness. Adhere to all Trust Policies and Procedures.
- Manage Health & Safety within own area of responsibility.
Person specification
Previous experience
Essential criteria
- previous NHS experience
Desirable criteria
- Understanding of mental health
IT Skills
Essential criteria
- Able to use computer
Desirable criteria
- Use of franking machine for franking mail
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Vanessa Rank or Ranjan Mistry
- Job title
- Site management team
- Email address
- [email protected]
- Telephone number
- 01622 722153
If you have problems applying, contact
- Address
-
Kent & Medway NHS & Social Care Partnership Trust
Eastern & Coastal Area Offices
Littlebourne Road
Canterbury
CT1 1AZ
- Telephone
- 01227 230855 | ext. 730855
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