Job summary
- Main area
- Oncology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 344-1294DCB
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- QEQM Hospital
- Town
- Margate
- Salary
- £23,615 pro rata
- Salary period
- Yearly
- Closing
- 23/03/2025 23:59
Employer heading

Receptionist Administrator
NHS AfC: Band 2
Job overview
Are you highly motivated, embrace a challenge and like to work in a fast paced environment?
If so an exciting opportunity has arisen for a Receptionist Administrator within the Chemotherapy Unit based at the Queen Elizabeth Queen Mother Hospital.
The post holder will be the face of the department and will need to be dynamic, compassionate, friendly and able to use their own initiative.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
Main duties of the job
To work as part of a team to provide comprehensive administrative support for the Clinical Oncology and Chemotherapy Units within East Kent Hospitals University NHS Foundation Trust.
In this role you will be the face of the unit, our patients are cancer patients and can be feeling quite unwell. It is therefore imperative that they are greeted with a warm welcoming smile and that they have trust that we have their care in hand.
The post holder will need to be able to maintain a high standard of communication and customer service skills when dealing with patients, relatively, visitors and staff. Accurate and timely data entry is a vital part of the role.
Ensuring that administrative and clerical support is provided to clinical staff working within the Chemotherapy Suite. The post holder will be required to admit and discharge patients, and also organise outpatient appointments, ensuring that the patient is booked appropriately for the reason they are attending.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE
Detailed job description and main responsibilities
See Attached Job Description -
To work as part of a team to provide comprehensive administrative support for the Clinical Oncology and Chemotherapy Units within East Kent Hospitals University NHS Foundation Trust.
Person specification
Experience
Essential criteria
- Experience of acting in a caring role
Desirable criteria
- Achieved GCSE or equivalent in English and Maths
Skills
Essential criteria
- Basic IT Skills
- Good Communication Skills
- Time Management
Desirable criteria
- Previous Experience of using Microsoft Software
Experience
Essential criteria
- Adheres to Trust Values
Desirable criteria
- Previous Experience in Sunrise and PAS and other NHS Systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gemma Reeves
- Job title
- Unit Manager
- Email address
- [email protected]
- Telephone number
- 01843234488
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