Job summary
Employer heading
General Volunteer
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Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance.Ìý Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.Ìý
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Job overview
If you choose Blackpool Teaching Hospitals to start your volunteer journey you can pick one of the many roles from below. Some roles are specific to Blackpool Teaching Hospitals and some are Clifton.
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Don’t worry if you are unsure as we can talk through them in your informal interview and find the best one for you.
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Main duties of the job
To enhance the patient experience through volunteering.
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Participate in appropriate training required by the Trust, the Voluntary Services Department and the respective area.
Promote a relaxed and welcoming atmosphere.
Offer a smile to everyone and engage in friendly and appropriate conversation with those people who would like to talk.
Demonstrate respect and sensitivity to all individuals, ensuring confidentiality is maintained at all times.
Refer individuals to the appropriate member of staff where necessary.
Engage in any other appropriate activity under the guidance and support of a member of staff.
Working for our organisation
What are the opportunities for Personal Development?
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- Further develop people skills
- Build confidence
- Demonstrate commitment
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What are the benefits to volunteering in this role?
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- Being a positive role model.
- Having a positive impact on other people’s lives.
- Free training for volunteers
- Increasing your confidence and self esteem.
- Helping yourself and other people.
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Detailed job description and main responsibilities
To enhance the patient experience through volunteering.
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Participate in appropriate training required by the Trust, the Voluntary Services Department and the respective area.
Promote a relaxed and welcoming atmosphere.
Offer a smile to everyone and engage in friendly and appropriate conversation with those people who would like to talk.
Demonstrate respect and sensitivity to all individuals, ensuring confidentiality is maintained at all times.
Refer individuals to the appropriate member of staff where necessary.
Engage in any other appropriate activity under the guidance and support of a member of staff.
Person specification
Personal
Essential criteria
- Have a friendly and approachable manner
- Treat people with respect regardless of background
- Be conscientious, reliable, and punctual.
Personal
Essential criteria
- Be a good listener
Personal
Essential criteria
- Understand the importance of and practice confidentiality
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Catherine Henshaw
- Job title
- Voluntary Services
- Email address
- [email protected]
- Telephone number
- 01253 957399
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