Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Working over 7 days)
- Job ref
- 241-958-IC-24
- Employer
- Bolton NHS Foundation Trust
- Employer type
- NHS
- Site
- Castle Hill Centre
- Town
- Bolton
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Closing
- 03/01/2025 23:59
Employer heading
Clerical Officer
NHS AfC: Band 2
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Job overview
We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide support to several services including the Admission Avoidance team & Community Therapy team.
We kindly request that previous applicants need not apply.
Main duties of the job
Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home.
In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of theÌý clerical teamÌý within the Integrated Community Services Division.
The post is 37.5 hours per week over 365 days including all bank holidays on a rota basis ( currently 1 in 6). The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure.
Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics photocopying and other general office duties.
Experience of working within healthcare would be preferable though full training will be provided.
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Working for our organisation
ThisÌý is a fast paced friendly environment to work, supporting a range of clinicians with the referral process. We are a large team of clerical officers who are committed to providing a great service, we are friendly, hardworking and welcoming.
Detailed job description and main responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties.
Person specification
Education
Essential criteria
- English and mathematics GCSE level
Desirable criteria
- Previous experience in a busy office environment
- NVQ Administration level 2 or word processing qualification
Knowledge
Essential criteria
- Experience of using a range of computer software packages to produce accurate, well presented documents
Desirable criteria
- Evidence of producing high level documentation
Experience
Essential criteria
- experience of working in a busy office environment
- evidence of maintaining information systems specifically LE2.2
skills and ability
Essential criteria
- Experience of producing accurate documents
- to be able to work as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Caroline France
- Job title
- Divisional Administration Manager
- Email address
- [email protected]
- Telephone number
- 01204 331155
- Additional information
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