Job summary
- Main area
- Rheumatology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Wednesday, Thursday, Friday)
- Job ref
- 241-365-IC-24-D
- Employer
- Bolton NHS Foundation Trust
- Employer type
- NHS
- Site
- Bolton One
- Town
- Bolton
- Salary
- £23,615 per annum pro rata
- Salary period
- Yearly
- Closing
- 26/12/2024 23:59
Employer heading
Clerical Officer
NHS AfC: Band 2
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Job overview
We are looking to appoint an individual to work in the Rheumatology Administration Team based at Bolton One. The role will be to provide administrative support to the medical secretarial team.
Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.
We kindly request previous applicants do not apply at this time.
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Main duties of the job
- Duties will include storage, retrieval and archiving of case notes to support outpatient episodes,Ìý customer service, patient registration and data input.
- Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
- If casenotes are not in main storage areas use tracking system to locate and request where necessary.
- Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
- Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
- Filing confidential information away into the casenotes.
- retrieving casenotes for consultants, secretaries or nurses.
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Working for our organisation
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
Detailed job description and main responsibilities
- Duties will include storage, retrieval and archiving of case notes to support outpatient episodes,Ìý customer service, patient registration and data input.
- Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
- If casenotes are not in main storage areas use tracking system to locate and request where necessary.
- Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
- Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
- Filing confidential information away into the casenotes.
- retrieving casenotes for consultants, secretaries or nurses.
Person specification
Education/Qualifications
Essential criteria
- English and Maths Grades C/4 and above
Desirable criteria
- Administration/Customer Service Qualification
Experience & Knowledge
Essential criteria
- Experience in an administration environment
- Customer Service Skills
- Knowledge of Data Protection guidelines
Desirable criteria
- Medical records experience
- Previous experience in a hospital/NHS environment
Skills
Essential criteria
- Ability to work under pressure to meet deadlines and targets
- Accurate filing skills
- Willing to be flexible around tasks and working hours
- Ability to prioritise workload
- Ability to work to standards and with a good level of attention to detail
Desirable criteria
- Demonstrate willingness to adapt to change
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Morgan Wilde
- Job title
- RTT Pathway / Operational Support Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01204 462738
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