果冻传媒APP

Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Paediatrics
Grade
Band 2
Contract
Permanent
Hours
Part time - 34 hours per week (Flexible working to cover service. Monday-Friday 8.00-6.00pm.)
Job ref
438-PB2406
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Broadoaks Child Development Centre
Town
Leyland
Salary
拢23,615 per annum / pro rata
Salary period
Yearly
Closing
29/12/2024 23:59
Interview date
16/01/2025

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

Administrative Support-Children's Community & Specialist Nursing Team

Band 2

Job overview

馃専 Exciting Opportunity Alert! 馃専

We are offering an exciting new administrative post within the Children's Community and Specialist Nursing Team. 馃彞馃懚 If you thrive in a fast-paced, friendly, and varied role, this may be the job for you! 馃捈鉁

We are looking for someone who is:
馃槉 Friendly
馃挕 Dynamic
馃攧 Flexible

Join our ever-growing team! 馃殌

The Children's Community and Specialist Nursing Team covers a wide range of services that you will be a part of, including:
馃恳鈥嶁殨锔 Children's Community Nursing Team
馃懚 Children's Complex Needs Service
馃尙锔 Children's Respiratory, Epilepsy & Neuromuscular Service
馃寛 Children's Palliative Care Service

Our team is made up of enthusiastic, knowledgeable, and extremely friendly and supportive people 馃 who celebrate individuality and encourage progress and positive change. 馃専

Come and be part of something amazing!

Please Note****

You will need to provide evidence for your qualifications. All overseas qualifications must be proved comparable to UK standards through听

Main duties of the job

馃 Join Our Team of Experts! 馃

You will work alongside other experienced, friendly admin support workers within the Specialist Nursing Services. 馃捇馃摓

Your main roles will include:
馃搮 Booking appointments
馃枼锔 Registering patients on the computer system
馃搳 Managing databases and filing systems
馃摓 Answering phone queries
馃搵 Providing administrative support to the Specialist Nurses and other team members

Be a key part of our dedicated and supportive team, making a difference every day! 馃専

Working for our organisation

We have 10,000+ fantastic people working hard to deliver quality services to our patients. 馃彞鉁 Whatever your role, you help look after 370,000 people in our local area 馃實 & give specialist care to 1.5 million people across Lancashire & Cumbria. 馃挋

Working with us gives you the knowledge and sense of pride 馃┖ that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving 馃専 & delivering outstanding healthcare right across our local towns. 馃彉锔忦煉

You鈥檒l have access to varied development opportunities 馃摎, learn new skills 馃帗, meet fab people 馃 & do things you鈥檇 never have done 馃殤. You鈥檒l learn about working in a hospital 馃彞, interacting with people from all different roles 馃恳鈥嶁殨锔忦煈ㄢ嶁殨锔 to build skills 馃搱 & enhance your career path. 馃専

You鈥檒l make an impact 馃尅锔, be challenged to think differently 馃挕, be bold 馃専 & help innovate to keep improving things 馃攧. Everything we do centres around patient care 鉂わ笍, which means your role is pivotal and something really to be proud of. 馃専馃檶

Detailed job description and main responsibilities

  • 馃摓 Respond to Enquiries

    • Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy.
    • Ensure that messages and information are quickly relayed to the appropriate person.

    馃挰 Effective Communication

    • Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individual鈥檚 needs.

    馃捇 Database Management

    • Use databases and computer systems to create and maintain records, ensuring they are accurate and updated.
    • Generate statistics for analytical purposes where needed.

    馃摝 Consumables and Filing

    • Assist in ordering patient consumables to support the team's needs.
    • Ensure accurate filing of patient investigations and correspondence, making them available on Evolve.

    馃摤 Mail Sorting

    • Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action.

    馃枃锔 Administrative Support

    • Provide secretarial and administrative assistance to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery.

Person specification

Qualifications and Experience

Essential criteria
  • Good general education. Minimum GCSE in English and Maths grade A-C.
  • RSA 2 or equivalent
Desirable criteria
  • RSA3 typing qualification or ECDL or equivalent.
  • Typing speed of 60wpm.

Knowledge & Experience

Essential criteria
  • Efficient use of Microsoft Word, Excel, Powe point, email and intranet.
  • Able to manage own workload and work autonomously as part of a team
  • Demonstrate a commitment to continuing personal and professional development.
  • Experienced and competent minute taking. Knowledge of medical terminology.
Desirable criteria
  • Advanced knowledge of medical terminology.
  • Use of Trust IT packages ie. Harris Flex, Alma, Evolve.
  • Previous admin experience in the NHS environment.

Skills & Abilities

Essential criteria
  • Ability to use own initiative
  • Ability to prioritise work
  • Possess excellent communication skills
  • Ability to work under pressure and ensure completing priorities are resolved
  • Ability to liaise and coordinate with other bodies internal and external departments
  • Excellent IT skills

Employer certification / accreditation badges

Veteran AwareDisability Employment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Kate Catmore
Job title
Clinical Nurse Lead- CCNT
Email address
[email protected]
Telephone number
01772 520710