¹û¶³´«Ã½APP

Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-CEN987-MC-D
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
West Strand House
Town
Preston
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
19/01/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Team Administrator- CMHT

Band 3

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via .

Job overview

Due to expansion of our service, a post for a Mobile Clinical Administrator to join our friendly & diverse teams at West Strand House based at Strand Road Preston, Pathways in Bamber Bridge and Chorley Health Centre in Chorley part of the community and mental health team 

Providing support to our service users is our primary focus. The role can be demanding yet very rewarding as our team is the first point of contact for our service users and their support networks.

Your compassion and empathy will be tested in situations which require you to be supportive from when you answer..how can I help you?

You will be rewarded knowing you have provided assistance at a time that it was needed underpinned by the clinical team who will work side-by-side.

You experience of minute-taking in a multi-disciplinary clinical team setting will push boundaries, you will be required to support our teams remotely via teams or on-site which will require so a high level of communication is required.

In return, you will be guided and supported with career progression and be allowed to make decisions with meaningful input. A variety of courses are available for the right candidate. 

Adjacent to a nursery, Gym complex, health & beauty salon and multiple superstores. Complimentary on-site parking, which is within minutes of walking distance.

Main duties of the job

A flexible approach is needed as every day can be different. Experience of working in a busy office with a clinical workload is preferred with previous exposure of working with the public essential.

You will be required to take large volumes of phone calls that are varied in nature as well as completing vital clinical administrative support which includes processing referrals, clinical letters and arranging weekly teams meetings for a multi-disciplinary team.

Although always supported by the wider team, you must have relevant experience of managing your own workload and multi-tasking with a busy, varied workload.

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Detailed job description and main responsibilities

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in Customer Care or Business Administration – or equivalent experience
  • Demonstrable commitment to continuous personal development.

Knowledge

Essential criteria
  • Knowledge of a range of administrative procedures and practice.
  • Awareness of issues in the Mental Health Network.

Experience

Essential criteria
  • Previous experience as a Secretary/Administrator including diary management
  • Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment
  • Experience of supporting and minuting meetings.
  • Experience covering and supporting reception & admin team.

Employer certification / accreditation badges

Care Leaver Covenant

Documents to download

Further details / informal visits contact

Name
Mo Mangera
Job title
Locality Administration Lead
Telephone number
07976628926
Additional information

For informal enquiries regarding this post, please contact Mo Mangera, Locality Admin on 07976 628926