Job summary
- Main area
- Maternity
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 358-6982817-W&C
- Employer
- University Hospitals of Leicester NHS Trust
- Employer type
- NHS
- Site
- Leicester Royal Infirmary
- Town
- Leicester
- Salary
- £23,615 per annum, (pro-rata (if Part-Time)
- Salary period
- Yearly
- Closing
- 18/03/2025 23:59
Employer heading
Ward Clerk, Maternity
Band 2
We are actively promoting flexible working options, helping you to manage a work / life balance
Job overview
We are looking for a ward clerk cover for the maternity wards to work shifts to over 3/4 days a week including weekends & bank holidays.Ìý
We require a reliable and highly organised individual who has excellent communication skills, to work within a busy maternity service, vacancy is at both the Leicester Royal Infirmary and Leicester General Hospital. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area.
The post is suitable for an individual wishing to work as part of the Multidisciplinary Team,Ìý communicating with patients, families and clinical staff in the ward environment. You must be able to be courteous, respectful and helpful at all times.
The successful post holder will provide and maintain an efficient and effective administration service to the ward team. ÌýTherefore, previous administration experience andÌý computer skills are desirable.
These positions are extremely popular and after sufficient numbers of applicants have been received, this advert will close, which may be prior to the closing date.
Main duties of the job
1. Ìý ÌýTo treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times
2. Ìý ÌýMaintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff
3. Ìý ÌýTo keep patient centre system up to date, including admission transfers and discharges of patients
4. Ìý ÌýTo be responsible for inpatient / outpatient notes ensuring:
• Ìý ÌýThey are available and ready for use when needed
• Ìý ÌýThat reports, care plans etc. are filed in notes
• Ìý ÌýThat notes are available for coding after discharge of patients
• Ìý ÌýAll medical staff / midwifery staff sign results and ensure timely filing of results
Ìý
Working for our organisation
We are one of the biggest and busiestÌýNHSÌýtrusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of LeicesterÌýNHSÌýTrust: (leicestershospitals.nhs.uk)
Detailed job description and main responsibilities
As the successful candidate you will need to answer the telephone fromÌý staff, patients and their friends & family.Ìý You will need arrange appointments for patients and maintain patient confidentiality at all times.ÌýÌý
As a Ward Clerk, you will be the first point of contact from patients and staff members, you will need to answer the Ward Buzzer to let people access on the Wards.Ìý The successful candidate will need to confirm who the individuals are and the reason for visit.
You will need to have good filling skills, the successful candidate will need to file documentation and Patient Notes in a good timely manor.Ìý
The role requires the use of Patient Centre, Track it & HISS, good IT skillsÌý would be good.
Person specification
Commitment to trust values
Essential criteria
- Must be able to demonstrate trust values and behaviours
Training and Qualification
Essential criteria
- Ability to carry out duties under instruction
- Good standard of of written and spoken English
Desirable criteria
- Customer care training
- Relevant NVQ
- Worked in hospital or care setting
- IT qualifications
- GCSE English and Maths or equivalent
Communiaction skills
Essential criteria
- Knowledge of Health and Safety
- Understanding of diversity
- Aware of importance of confidentiality
- Effective verbal and written communicator
- Good telephone skills
Desirable criteria
- 6 months experience as an adminstrator
- Experience of HISS and patient centre
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sharon Bannister
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01162587627
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