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Job summary

Main area
Mortuary
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (37.5 hours per week)
Job ref
358-6706942-CSI
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester Royal Infirmary, rotation required to 2 other Leicester Hospitals
Town
Leicester
Salary
£24,071 - £25,674 Per annum pro rata
Salary period
Yearly
Closing
08/01/2025 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Mortuary Assistant Technical Officer

NHS AfC: Band 3

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

Area of Work: ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýCellular Pathology (Mortuary)

Working pattern:ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý 37.5 hours/week -Ìý7.5 hours/day within the periodÌý Ìý 08.00 to 17.00Ìý

3 Full time positions available 37.5 hours

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Main duties of the job

The Mortuary is a specialty within Cellular Pathology. We care for patients who have died within the Leicester hospitals and the surrounding community. We provide a comprehensive range of services that includes Coronal, Forensic and Paediatric post-mortems and in recent years have developed and launched a Computerised Tomography Post Mortem (PMCT) service.

As an Assistant Technical Officer in the Mortuary Service you will be required to carry out a wide range of tasks related to mortuary service work.Ìý Working in the departments patient reception areas / fridge rooms, your main duties will be receiving and releasing deceased patients from our care, completion of all paperwork associated with patient care and provision of a vital Front of House service i.e. dealing with telephone and email enquiries and welcoming visitors to the department in an appropriate manner.

Full training will be given but demonstrable experience of working in a mortuary or allied profession and all aspects of patient care including the use of specialist equipment and supporting the bereaved would be an advantage. In addition candidates will have an empathetic, caring and helpful manner, excellent attention to detail and communication skills and a thorough understanding of the importance of good customer service in this unique area of healthcare.

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Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:Ìý

  • high-quality care for all,Ìý
  • being a great place to work,Ìý
  • partnerships for impact, andÌý
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud,Ìý
  • we are inclusive, andÌý
  • we are one teamÌý

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Detailed job description and main responsibilities

We are looking to recruit a number of enthusiastic, self-motivated people to join our small but dedicated team within the Mortuary.

Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHL‘s mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.

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This application will be closed once sufficient applications have been received. This can happen quickly, therefore early application is advised.

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Mortuary work involves a significant amount of physical, manual work and can be emotionally challenging. Appropriate advice from Trust health and safety professionals may be sought during the recruitment process to ensure prospective new team members are appropriately supported.

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Please note a tour of the department and assessment prior to interview will be required.

Person specification

Qualifications/Training

Essential criteria
  • Broad general education to GCSE level or equivalent.

Experience

Desirable criteria
  • Previous mortuary or allied service working experience.
  • Evidence of an ability to work to a high standard under pressure or to deadlines.
  • Experience of using Pathology or other healthcare computer systems.

Communication Skills

Essential criteria
  • Evidence of a good understanding of the importance of good customer relations.
  • Displays empathy and a pleasant, helpful manner.
  • Evidence of ability to communicate effectively, accurately and appropriately at all levels by telephone and face to face
Desirable criteria
  • Previous experience of working with the bereaved

Analytical/Judgement Skills

Essential criteria
  • Excellent attention to detail
  • Can work accurately and methodically according to written procedures
  • Uses initiative within scope of role/practise. Aware of own limitations

Planning/Organisational Skills

Essential criteria
  • Ability to work accurately following verbal and written instructions.
  • Ability to prioritise work appropriately

Physical Skills

Essential criteria
  • Physical ability to carry out the tasks required by the role
Desirable criteria
  • Evidence of manual dexterity and patient manual handling experience

Team Working

Essential criteria
  • Flexible approach to team working
  • Evidence of social and team working skills.

Employer certification / accreditation badges

https://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelines

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

Name
Caroline WHITELEY
Job title
Deputy Service Manager
Email address
[email protected]
Telephone number
07816 193860
Additional information

Louise KING

Advanced Practitioner

[email protected]Ìý

07759 073767 - 9am - 4pm Monday - Friday

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