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Job summary

Main area
Administration
Grade
Apprenticeship
Contract
15 months (15 months Fixed Term)
Hours
Full time - 37.5 hours per week (37.5 hour/week 8:30am - 4:30pm (Mon - Fri))
Job ref
357-PR-1617-24
Employer
United Lincolnshire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Acute Paediatrics - Pilgrim Hospital
Town
Boston
Salary
National Minimum Wage
Salary period
Hourly
Closing
Today at 23:59

Employer heading

NHS

Administration Apprentice - Paediatrics

Apprenticeship

We recognise that outstanding care can only be delivered through our people.听 We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals 鈥 people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred 鈥撎Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety 鈥撎Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence 鈥撎Striving to be the best that we can be. Innovating and learning from others.
  • Compassion 鈥撎Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect 鈥撎Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULTH team.

We鈥檝e taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of 拢710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement 鈥 鈥淥utstanding Care Personally Delivered鈥 鈥 stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 鈥楻equires Improvement鈥 to 鈥楪ood鈥. Our rating for caring remained as 鈥楪ood鈥.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So,听what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours 鈥 usually full-time hours but over fewer days or shifts.
  • Staggered hours 鈥 having different start and finish times.
  • Set shift patterns 鈥 to allow for predictability
  • NHS Pension:听A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working:听The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is听more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  • Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  • Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK鈥檚 most welcoming counties.听Whether you鈥檙e taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone.听Discover a range of rewarding health and social care careers in a county that鈥檚 friendly, fascinating, affordable and brimming with everything you need to live a happy life.听Visit听听to find out more.

Job overview

We are looking to recruit 1 x Administration Apprentice to join our Acute Paediatrics Administrative Team. As a member of the Acute Paediatrics Department, the post holder will engage with and work alongside听Medical Secretaries and Speciality Co-ordinator, senior medical staff, nursing staff, and other health care professionals and partner organisations across the patient journey providing a range of administrative support functions.

Please note, The start date for this post is no earlier than April 2025

Main duties of the job

About the Role

The role is for a fixed term duration for a minimum of 15 months and involves providing support to the Medical Secretaries within Acute Paediatrics in a wide range of duties, whilst also enabling the Apprentice to study for a nationally recognised qualification, Intermediate Apprenticeship in either Customer Service Level 2 / Level 3 or Business Administration Level 3, dependent upon entry qualifications. This qualification will include work place assessments and also attendance at study skills sessions.听

What we're looking for

Applicants should have good keyboard skills and a working knowledge of Microsoft Office. The successful candidate will be able to work effectively as an individual and as part of a team, be able to prioritise and organise work in order to meet tight deadlines whilst being flexible and able to adapt to the changing needs of the service. It is essential to be able to demonstrate excellent communication skills, together with accuracy and attention to detail whilst maintaining confidentiality at all times.

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of 拢643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement 鈥 鈥淥utstanding Care Personally Delivered鈥 鈥 stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 鈥楻equires Improvement鈥 to 鈥楪ood鈥. Our rating for caring remained as 鈥楪ood鈥.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Detailed job description and main responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Don鈥檛 miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Previous Experience

Essential criteria
  • Experience of Microsoft Office IT software, including Word and Excel
  • Evidence of working within a team
Desirable criteria
  • Relevant experience of working in an administrative role
  • Familiar with data input into a computer system requiring both speed and accuracy.

Qualifications

Essential criteria
  • GCSE Maths and English grades A* - C or willingness to complete Functional Skills Level 2
  • Commitment to study towards Apprenticeship in either Customer Service Level 2 / Level 3 or Business Administration Level 3
Desirable criteria
  • ICT GCSE, ECDL or equivalent

Skills, Knowledge & Aptiudes

Essential criteria
  • Good written and verbal communication skills
  • Relationship building and team working skills
  • Ability to prioritise tasks, work to deadlines and manage own time effectively
  • Able to work using own initiative
  • Ability to work with accuracy and attention to detail
  • Problem solving skills
Desirable criteria
  • Customer care experience / skills

Specific Requirements

Essential criteria
  • Ability to maintain confidentiality at all times
  • Prepared to undertake training relative to the post
  • Punctuality
Desirable criteria
  • Able to be flexible with working patterns, which may include occasional evenings and weekends during busy periods

Employer certification / accreditation badges

Veteran AwareNHS Rainbow badgeBronze Trailblazer by Race Equality MattersOne Workforce Lincolnshire ICS

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Further details / informal visits contact

Name
Megan Clough
Job title
Cancer Team Leader
Email address
[email protected]
Telephone number
01522 597853