Job summary
- Main area
- Volunteers
- Grade
- NHS AfC: Band 4
- Contract
- 12 months (Fixed Term - 12 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- OD026
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden Chelsea
- Town
- Chelsea
- Salary
- £31,944 - £34,937 per annum
- Salary period
- Yearly
- Closing
- 26/12/2024 23:59
Employer heading
Volunteer Services Coordinator
NHS AfC: Band 4
Job overview
We are looking for a Volunteer Services Coordinator for a 1-year fixed term post based at our Chelsea hospital, this post will continue the support and coordination of our team of volunteers who give an outstanding contribution of time to enhance our patients and staff experiences, you will have an ability to engage with a diverse team of volunteers, encourage and support their development and ensure our volunteer roles have the desired impact. You will also be able to liaise with staff at all levels, both clinical and non-clinical, to ensure voluntary services meet their needs. This is an exciting opportunity and an opportunity be part of a team that makes a real difference every day.
Main duties of the job
1.1. Ìý ÌýSupport the Voluntary Services manager in the delivery of quality Volunteer Services within Royal Marsden Hospital.
1.2. Ìý ÌýProvide effective coordination for volunteers in Chelsea and initiate recruitment for newly identified volunteer involvement opportunities.
1.3. Ìý ÌýSupport the introduction of new volunteers into clinical areas, completing local inductions and promoting positive working relationships with staff.
1.4. Ìý ÌýEngage with volunteers to provide pro-active communications informally and through planned support & supervisions.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Volunteer Recruitment
• Ìý ÌýWork collaboratively with all voluntary services staff to develop volunteering within the Trust
• Ìý ÌýPromote links to employment through volunteering activity, NVC participation and apprenticeships
• Ìý ÌýInduct new volunteers and support their introduction into clinical area volunteer roles
• Ìý ÌýEnsure all volunteering related data is managed, stored, and organized in line with Trust information governance standards, GDPR and Data Protection Laws
• Ìý ÌýEnsure accurate Rota’s are kept and maintained to promote consistent volunteer cover in areas
• Ìý ÌýSupport informal interviews to assess suitability of volunteers for specific roles
• Ìý ÌýLiaise with Area or Department Staff as necessary to promote and engage volunteers effectively
• Ìý ÌýEnsure all references for new volunteers are returned and robust recruitment checks completedÌý
• Ìý ÌýCollate learning materials for induction sessionÌý
• Ìý ÌýArrange ID badges for new starter volunteers, and appropriate building access
• Ìý ÌýAll administration linked to the successful running of the volunteer service in SuttonÌý
Person specification
Education
Essential criteria
- NVQ Diploma Level or equivalent qualification or relevant experience in a similar role
Desirable criteria
- Volunteer Management Qualification
Experience
Essential criteria
- Experience of working in volunteering team/Health care setting
- Experience of working independently and as part of a team within a busy office environment
- Previous experience of coordination of a large team of volunteers
- Administration experience
Skills
Essential criteria
- Skilled in use of Microsoft Office packages
- Ability to develop and maintain recording systems e.g. database
- Ability to resolve queries promptly and effectively
- Ability to work to multiple deadlines
- Excellent organisational skills
- Able to prioritise your workload and deal effectively with competing demands
- Good attention to Detail
Desirable criteria
- Excellent computer skills
- Excellent communication and interpersonal skills
Trust Values
Essential criteria
- You will be expected to live the values and adhere to the expected behaviours of the Trust and embed this into daily practice within the volunteer services department
Documents to download
Further details / informal visits contact
- Name
- Barry Pridmore
- Job title
- Head of Volunteers
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support Team
- Telephone
- 01629 690825
List jobs with The Royal Marsden NHS Foundation Trust in Administrative Services or all sectors