Job summary
Employer heading
Band 3 Senior support worker - Stores & Distribution/ Patient Services
NHS AfC: Band 3
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community.听 This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers鈥 money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
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Job overview
Salary Band: Band 3
Hours per week: 听听听听听听 37.5 hours
听Permanent听 听
We are looking for an enthusiastic, helpful and hardworking individual to join our team within the the Pharmacy department at Chase Farm Hospital.
In accordance with objectives set by the Chief Technician:
The post holder will be responsible for supporting the Pharmacy Stores and听 Patients Service Team in the provision of an efficient service to all users and in the day to day running of the Pharmacy Department following standard operating procedures (SOP).听 听 听 听 听 听 听 听 听 听 听 听 听 听 听
Main duties of the job
The post holder will provide pharmacy service to patients, wards and departments. You will supervise a team of pharmacy support workers and apprentices.听
The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified.
Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.听
This training opportunity will lead to a substantive Band 3 position on completion of their apprenticeship.
Apprentices are expected to work towards the attached job description and should not be expected to perform the full duties of the role until competencies are signed off. The pharmacy apprentice will learn about Pharmacy services, under the guidance, direction, control or supervision of Pharmacists, Pharmacy Technicians, and other staff to practice the skills of a Pharmacy Support Worker. Throughout the apprenticeship, the post holder will work through Pharmacy Inpatients, Stores/ Distribution and undertake a course of study and assessment with a chosen educational provider. Alongside on-the-job training, apprentices spend a minimum of 6 hours per week of their working hours completing classroom-based learning.
Please see attached job description for more information about this role.
Working for our organisation
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
The Pharmacy department at The Royal Free London NHS Foundation Trust is an ambitious and quality improvement focused team who are committed to optimising the use of medicines and providing the best pharmaceutical care to our patients. We are proud to lead the way in integrated training partnerships, digital transformation, and cost improvement programmes (CIP).
The Pharmacy Service comprises of Inpatient and Outpatient dispensary services, ward based clinical pharmacy services, Medicines Information, aseptic and non-sterile production services, pharmacy stores & distribution, procurement, and homecare services. We cover a range of clinical specialties including HIV, general medicine, emergency services, surgery, rheumatology, hepatology, anti-coagulation, oncology & haematology, women鈥檚 health, paediatrics and infection control.
For further information or to arrange an informal visit please contact the听 Deputy Dispensary听 Manager, Asia Khatun听 on : 0208 375 1485.
Detailed job description and main responsibilities
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To unpack, check, record and put away stock pharmaceutical products according to SOPs. Completing documentation including dating and signing. |
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To receive stock i.e., book goods on to the Pharmacy JAC computer system and to endorse all Delivery Notes in accordance with SOPs. |
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To report on and follow-up any identified discrepancies including invoice/delivery queries. |
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To load checked items into the automated dispensing machine. |
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To sort and file all prescriptions, requisitions, and invoices/delivery records daily and to find and retrieve such documents when necessary. |
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To process medications returned by patients and departments in accordance with COSHH and departmental regulations. |
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To prepare, monitor and record the issue of Cardiac Arrest Boxes to the correct wards and departments. |
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To handle enquiries from medical staff regarding the status of stock within the Pharmacy Department and/or their ward/department. To escalate to the dispensary manager when necessary. |
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To notify wards and departments with necessary information of stock availability and collections |
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To ensure that any collected items are signed for by a Healthcare professional or portering staff. 听 |
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To dispense medication accurately following current Sop鈥檚 and HSWA (Health and safety at work act). 听 |
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To maintain the records of FP10HP prescription receipts and issues. |
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To manage the packing up and labelling of Pharmacy documents for storage on a monthly basis. |
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To carryout ward/department stock top up service against an agreed stock list |
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To assemble ward distribution boxes/containers/dispensary(satellite) orders and all other stock requests accurately and in an appropriate delivery container. This will involve heavy lifting. |
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To participate in dispensing of in-patient鈥檚 medications when required and to ensure that procedures relating to good dispensing practices are followed. |
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Person specification
Royal Free World Class Values
Essential criteria
- 鈥 Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential criteria
- Educated to GCSE or equivalent including Maths, English, Science 鈥 Grade C / 4 and above
- Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent or willing to undertake
Experience
Essential criteria
- Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
- Able to prioritise workload effectively
Desirable criteria
- Previous experience of working in a Pharmacy
- Previous experience of working in a warehouse / distribution environment
- Previous employment in the NHS
Skills and aptitudes
Essential criteria
- Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
- Able to respond to unpredictable work patterns.
- Ability to work well as a team member
- Demonstrated abilities to work to set procedures
- Demonstrated ability to show attention to detail
- Demonstrated ability to work accurately under pressure
- Demonstrated ability to prioritise routine daily tasks using own initiative
- Demonstrate ability to organise own workload
- Demonstrates initiative particularly in relation to problem solving
- Demonstrate ability to communicate effectively using clear written and spoken English
- Demonstrates basic numeracy skills, the ability to be able to add, multiply, subtract and divide
- Able to move heavy loads when required
- Familiar with computer systems and basic keyboard skills
Personal Qualities & attributes
Essential criteria
- Ability to develop effective working relationships across the organization.
- Effective organisational skills
- Ability to work in a busy environment
- Well-motivated
Others
Essential criteria
- Able to do late duty, weekend duties and bank holidays as roistered
- Appreciation of need to maintain confidentiality and security
- Awareness of Equal Opportunities
- Enthusiastic and shows initiative
- Flexibility with regard to changes in work schedule
- Good attendance record and good time keeping/ time management
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Asia Khatun
- Job title
- Pharmacy Deputy Dispensary Manager
- Email address
- [email protected]
- Telephone number
- 0208 375 1485
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