Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: substantive
- Hours
- Full time - 37.5 hours per week
- Job ref
- 395-AR229-24
- Employer
- NELFT NHS Foundation Trust
- Employer type
- NHS
- Site
- Integrated Crisis Assessment Hub
- Town
- Ilford
- Salary
- £24,071 - £25,674 per annum (Plus JCAS)
- Salary period
- Yearly
- Closing
- 05/01/2025 23:59
Employer heading
Support Time Recovery Worker
NHS AfC: Band 3
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in
Job overview
- To work as part of the Integrated Crisis Assessment Hub which provides intensive mentalÌýhealth support to people experiencing a mental health crisis. To provide support, give timeÌýand thus promote Service User recovery, to focus on the direct needs of Service Users, to work across boundaries of care and to work within the Care Programme Approach (CPA).
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•ÌýÌýÌý Promoting the recovery of service users and maintain their independence in the community
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- ÌýAssisting clinicians to assess, plan, implement and evaluate individual care plans.
The post holder will work with service users, individuals and families / carers and other stakeholders to ensure the persons needs are met, utilising where appropriate community facilities.
Main duties of the job
Key Responsibilities:
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1. To help ensure that service users engage effectively with the agreed Care Plan and access appropriate services
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2. To be responsible for liaising with and providing information to other agencies involved in the care of the service user.
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3. To develop a rapport and a therapeutic relationship with service users, within appropriate boundaries.
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4. To provide regular and practical support to service users and their carers (as appropriate) in developing and managing independence and maintaining dignity and self-respect
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5. Ensure that relatives and carers of service users, where appropriate, have a good understanding of the condition of the service user and feel able to communicate effectively with the clinical area to answer any queries or concerns
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6. To provide a high-quality evidence-based and individualised mental health care to a clearly defined group of patients, relatives and carers in the community in which they live.
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7. Assessing and using professional judgement to assess level of need and urgency, as well as obtaining further information as required, determining appropriate intervention and proposed outcomes of intervention
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8. To use reasoning skills to assess how service users’ mental health difficulties impact upon their occupational areas and performance
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9. Plan care in association with other members of the multi-disciplinary team and involve service user and where appropriate, carers in the care planning and care delivery, having explained options and obtained consent to care and treatment
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10. Ensuring assessment, support/care-plans and intervention is shared and agreed with relevant individuals and agencies
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11. Managing a small caseload of service users, offering a range of interventions, for a stated limited period
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12. To use and support the use of Recovery principles
Working for our organisation
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.Ìý All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. ÌýAs part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.Ìý The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735 p.a. pro rata for part time).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
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Person specification
Qualifications
Essential criteria
- NVQ level 2 or equivalent standard of literacy and numeracy
- Relevant NVQ level 3 or equivalent
Desirable criteria
- Demonstrates a commitment to further learning and development
Experience
Essential criteria
- Demonstrates a commitment to further learning and development
- Ability to work as part of a team
Knowledge
Essential criteria
- Awareness of relevant nursing techniques
- Knowledge of patient/client conditions relevant to the community setting
- An awareness of NHS priorities
Skills
Essential criteria
- Ability to work under own direction
- Ability to work under pressure and with flexibility
- Competent listenin gand observation skills
- Good level of communication skills (written and verbal)
- Positive interpersonal skills
- Awareness of community issues
- Ability to teach technical skills and life skills to patients
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
If you require any additional support during the application process please contact [email protected]. We are happy to make reasonable adjustments to support you throughout the recruitment journey.
Documents to download
Further details / informal visits contact
- Name
- Phillip Dick
- Job title
- Mental Health Acute Response Service Manager
- Email address
- [email protected]
- Telephone number
- 0300 555 1200
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