¹û¶³´«Ã½APP

Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administration
Grade
Band 3
Contract
Fixed term: 12 months (end 30/11/2025)
Hours
Part time - 30 hours per week
Job ref
395-EC913-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
Thurrock Community Hospital
Town
Thurrock
Salary
£24,071 - £25,674 p.a. (plus HCAS) pro rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

NELFT NHS Foundation Trust logo

Administrative Officer

Band 3

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in

Job overview

An opportunity has arisen within our Community Children's Multi-Disciplinary Team for a band 3 administrator.

You will provide a high quality confidential and comprehensive administrative service within the team. This is a part time fixed term contract for 12 months post based at Thurrock Community Hospital, Thurrock. You will work as part of the admin team for the community paediatricians.ÌýÌýThis opportunity will allow you to use your administrative skills and to establish good working relationships with colleagues. You will be an excellent communicator and have the ability to prioritise your workload ensuring that work is completed in a safe and timely manner. In addition, we are seeking someone who is able to warmly welcome patients into the building whilst on occasions where reception cover is needed.Ìý

Please be aware that the vacancy might be closed early should we have a high number of applicants for this post so kindly do not delay applying till the closing date.Ìý

Main duties of the job

The main responsibilities of the post include: typing/editing of letters;Ìý taking calls/messages and communicating these effectively within the team; ensuring the email inbox is up-to-date; using the electronic patient record system and tasks; ordering equipment and supplies; working with internal administrative processes. You may also be asked to cover reception and warmly welcome patients and families/carers into our building.Ìý

Working for our organisation

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Ìý

Probationary Period Ìý
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).Ìý

Ìý

High Cost Area SupplementÌý

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,258 and a maximum payment of £2,122 per annum pro rata).

Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit;

Ìý

Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. ÌýPlease check your eligibility under the UKVI points based system.

Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person specification

Trust Values

Essential criteria
  • To be aware and demonstrate the Trust Values

Qualifications

Essential criteria
  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ level 3 in relevant subject or equivalent level of proven experience

Experience

Essential criteria
  • Working in a busy office environment
  • Experience of storing and maintaining confidential and sensitive records
Desirable criteria
  • Working in an NHS environment

Knowledge

Essential criteria
  • Maintaining efficient administrative systems
  • Maintain confidentiality/data protection
  • Good working knowledge of Outlook, Word, Excel, Power point
  • Updating and maintaining database systems
Desirable criteria
  • Systm 1 knowledge

Skills

Essential criteria
  • Advanced level IT skills
  • Establish and maintain good working relationships
  • Excellent interpersonal skills in a customer focussed environment
  • Able to use own initiative and work without supervision
  • Able to prioritise own workload
  • Clear communication skills including excellent writing, data entry and presentation skills
Desirable criteria
  • To be able to travel effectively throughout the Trust
  • Able to audio type

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Hanlie Richell
Job title
Integrated Manager for Children's services
Email address
[email protected]
Telephone number
07713706883
Additional information

Natalie Shoesmith

Senior Administrator

T: 0300 555 1201, Ext: 54138
M: 07732 904 328