Job summary
- Main area
- Strategy
- Grade
- Band 8d
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 246-COR6886787
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- County Hall
- Town
- Norwich
- Salary
- £88,168 - £101,677 Gross per annum
- Salary period
- Yearly
- Closing
- 10/01/2025 23:59
Employer heading
Deputy Director of Transformation
Band 8d
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
Norfolk and Suffolk NHS Foundation Trust are looking for an innovative and dynamic leader to provide leadership to the transformation agenda to generate improvements and to ensure resilience and coherence across our services.
The Deputy Director of Transformation and their team will work in partnership with clinical, operational and corporate teams to achieve positive project and programme outcomes that make a contribution to the sustainable provision of health services within the Trust, across the local health economy and beyond.
They will be responsible for raising the profile of the Transformation Team within the Trust and work with colleagues to build project management capability and capacity. They will advocate and act consistently as a role model by championing the Trust's leadership behaviours, vision and values, ensuring that advice, guidance, and support provided by their team are values-based and role-modelled within the team themselves.
The successful candidate will have significant experience of delivering measurable transformation, continuous improvement and change management at a senior level and will be able to work effectively to deliver a complex programme across multiple sites.
This role will be based at County Hall, Norwich with travel to Trust sites across Norfolk and Suffolk when required.
Main duties of the job
The post holder is a senior member of the Clinical Transformation Directorate, responsible for providing expert input and facilitation in terms of service development, redesign, transformation and programme delivery for prioritised initiatives. You will have individual responsibility for high priority development programmes within the Trust, many ofÂ
which in partnership with other organisations, thereby enabling the modernisation of services.Â
You'll play a key role, working with clinical and service leads and other members of the senior management team, in identifying opportunities for service development and design, developing a programme approach to implementation of improvement and transformation and ensuring that benefits realised can be clearly articulated and evidenced.
The postholder will play a key role with others in the team including the Chief Transformation Officer in shaping the methodology and approach to service development and transformation and ensuring effective working and delivery of those direct reports managed.Â
The post holder will work in partnership with staff at all levels of the organisation and within both the Norfolk and Waveney and Suffolk and North East Essex Integrated Care Systems.
Working for our organisation
As a member of the Clinical Transformation Directorate, the post holder will also work collaboratively with senior staff within the wider team, and across the Trust to manage and achieve improvements in Trust services generally in line with the Trust’s vision, values and strategy.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.Â
Detailed job description and main responsibilities
For more information and a full list of responsibilities, please see the attached job description.
Interviews for this role will take place between 13th and 27th January 2025.
Person specification
Qualifications
Essential criteria
- Registered clinician and/or significant experience in clinical service delivery within a patient facing setting
- Educated to masters level. or has equivalent relevant work experience.
- Specialist knowledge in the areas of improvement and/or programme/project management with a formally recognised qualification or equivalent experience
Desirable criteria
- Holds PRINCE2 or MSP project management qualification.
Experience
Essential criteria
- Significant leadership/ management experience
- Significant experience at a senior level of managing complex service improvement and business change programmes/projects
- Significant experience in delivering change and working within clinical and operational service delivery
- Sponsoring or directing programmes or projects
- Experience co-production and stakeholder consultation.
- Experience of partnership working at senior level in a health or social care setting.
- Experience of facilitation of workshops and meeting involving staff from all levels (frontline staff through to directors).
- Experience of working in and leading multidisciplinary teams and working across organisational boundaries.
- Experience of people management and development
Desirable criteria
- Experience of using mental health services or caring for someone who has used mental health services. Experience of working in a large statutory organisation across all levels
Skills
Essential criteria
- Significant project/programm e management and services development skills acquired in a wide range of organisations
- Ability to analyse and interpret highly complex information Expertise in portfolio management
- Previous application of service improvement tools and techniques
- Expertise in engaging others in the change process, including negotiation and conflict resolution
- Competent in the communication of highly complex and sensitive information
- Ability to formulate long-term strategic plans that may impact across a number of organisations
- Able to present complex information and data through presentation skills and report writing
- Ability to develop and maintain relationships with key partners.
Desirable criteria
- Strong negotiation and influencing skills
Knowledge
Essential criteria
- Understands the human elements of change management
- Can use project management software and other tools
- Knowledge of principles of project and complex change management
- Knowledge of health and social care systems
- Understands how to interpret national policies in relation to mental health services
- Knowledge of a range of improvement methodologies.
Desirable criteria
- Ability to develop relationships with partners and colleagues virtually.
- High degree of credibility
- Broadly capable and demonstrates high levels of productivity
- A competent matrix manager and strategic thinker
Other
Essential criteria
- The ability to travel independent across the geographical spread of all Trust locations
- High levels of selfmotivation, discipline and resilience
- Comfortable and confident working in politically sensitive environments.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Stewart Gee
- Job title
- Chief Transformation Officer
- Email address
- [email protected]
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