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Job summary

Main area
Strategy
Grade
Band 9
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
246-COR6886831
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
County Hall
Town
Norwich
Salary
£105,385 - £121,271 Gross per annum
Salary period
Yearly
Closing
10/01/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Director of Transformation

Band 9

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

We have an exciting opportunity for a dynamic and ambitious leader to contribute towards the strategic direction of Norfolk and Suffolk NHS Foundation Trust, making lasting improvements for our patients, colleagues, organisation and local system.

The Director of Transformation will lead the clinical transformation team to support delivery of Norfolk and Suffolk NHS Foundation Trust’s transformation programme.

The postholder will work with senior colleagues to develop a clear strategic approach, narrative and communications for the overarching transformation agenda.

They will work with members of the Executive Team, contributing to the development of the Trust Corporate Strategy and Clinical Strategy, whilst driving the Trust’s stakeholder engagement strategy and plans for the transformation programme, developing and maintaining effective relationships with a wide range of internal and external stakeholders.

Applicants must have experience of healthcare leadership and relevant skills and experience of transformation/strategy/implementation at a senior level and evidence commitment to service performance and improvement through intensive and trusted collaboration with clinicians and clinical teams.

This role will be based at County Hall, Norwich with travel to Trust sites across Norfolk and Suffolk when required.

Main duties of the job

The postholder is a senior member of the Clinical Transformation Directorate, responsible for providing expert input and facilitation in terms of service development, redesign, transformation and programme delivery for prioritised initiatives. The postholder will have responsibility for high priority development programmes within the Trust, many of which in partnership with other organisations, thereby enabling the modernisation of services. The postholder will play a key role, working with clinical and service leads and other members of the senior management team, in identifying opportunities for service development and design, developing a programme approach to implementation of improvement and transformation and ensuring that benefits realised can be clearly articulated and evidenced.
The postholder will play a key role with others in the team including the Chief Transformation Officer and Clinical Director of Transformation in shaping the methodology and approach to service development and transformation and ensuring effective working and delivery of those 
direct reports managed. 
The postholder will work in partnership with staff at all levels of the organisation and within both the Norfolk and Waveney and Suffolk and North East Essex Integrated Care Systems.

Working for our organisation

As a member of the Clinical Transformation Directorate, the postholder will also work collaboratively with senior staff within the wider team, and across the Trust to manage and achieve improvements in Trust services generally in line with the Trust’s vision, values and strategy.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.


Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Detailed job description and main responsibilities

For full list of responsibilities, please see attached job description.

The interviews for this role will take place between 13th and 27th January 2025.

Person specification

Qualifications

Essential criteria
  • Masters degree (or equivalent) in relevant discipline or Demonstrable equivalent experience and expertise at senior management level within a health or social care setting.
  • Evidence of continued professional development
Desirable criteria
  • Programme or Project Management Qualification
  • Post-graduate qualification in Healthcare Management/ Business studies

Experience

Essential criteria
  • Demonstrable experience of operationally managing clinical services.
  • Proven track record of leadership and/or programme management at a senior level
  • Experience of leading and successfully implementing service developments & developing business cases within a health or social care setting
  • Strong record of multi - professional collaboration at a senior level.
Desirable criteria
  • Experience of performance management of service delivery, staff and processes to ensure targets are consistently achieved

Skills

Essential criteria
  • Able to work in partnership with clinical & operational leaders, Executive Directors and external partners
  • Excellent written, verbal, editorial & presentational skills, with ability to communicate complex issues effectively for a range of audiences including highly complex, sensitive and/or contentious information.
  • Business, service planning, analytical and numeracy skills.

Knowledge

Essential criteria
  • Knowledge of the principles relating to contractual arrangements and commissioning for NHS and local authority services
  • Understanding of the principles of the NHS assurance systems, NHSE
  • Deep understanding of health & social care? provision together with an awareness and appreciation of current NHS and social care policy and priorities, particularly in relation to community care and integrated care
Desirable criteria
  • Good knowledge of NHS finance systems
  • Clear understanding of professional and multi-disciplinary roles, working and issues

Other

Essential criteria
  • The ability to travel independent across the geographical spread of all Trust locations
  • High levels of self-motivation, discipline and resilience
  • Comfortable and confident working in politically sensitive environments.

Employer certification / accreditation badges

Veteran AwareWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Womens Staff Network

Documents to download

Further details / informal visits contact

Name
Stewart Gee
Job title
Chief Transformation Officer
Email address
[email protected]