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Job summary

Main area
A&E Operations
Grade
NHS AfC: Band 7
Contract
Permanent: A4C Section 2 unsocial hours enhancement
Hours
Full time - 37.5 hours per week (24/7 shift pattern)
Job ref
335-A-1652
Employer
East Midlands Ambulance Service NHS Trust
Employer type
NHS
Site
Gorse Hill Ambulance Station
Town
Leicester
Salary
拢46,148 - 拢52,809 per annum
Salary period
Yearly
Closing
29/12/2024 23:59

Employer heading

East Midlands Ambulance Service NHS Trust logo

Duty Commander - Leicestershire

NHS AfC: Band 7

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).


Job overview

At East Midlands Ambulance Service NHS Trust, we are committed to delivering excellent patient care and exploring opportunities for continuous service delivery improvements. We are looking to recruit experienced operational and command focussed leaders to the Duty Commander role across Leicestershire. 听The role will be accountable to the Divisional Senior Manager (Planning) but also forms key relationships with the area management teams (Heads of Operations, Station Managers and Divisional Senior Clinical Leaders) and the Regional Operations Manager team.

Main duties of the job

As a Duty Commander you will be responsible for establishing and embedding a supportive, motivational and compassionate leadership culture across the station based operational teams. This is a key leadership role in supporting EMAS to deliver its vision and values.

Working for our organisation

The Duty Commander will provide a daily 24/7 duty command and incident response role and will be responsible for the overall (on scene) duty command, coordination and performance of the Division. This role will provide visible leadership, problem solving / decision making and assessment of risk in a live dynamic environment, effectively overseeing the daily Divisional duty plan.听 The Duty Commander will undertake the national major incident doctrine role and associated action cards of the 鈥楾actical Commander鈥 or 鈥極perational Commander鈥, dependent on the type of incident and command structure in place.

The role will also be the key link and interface with other Category 1 and Category 2 responders, jointly developing cohesive and dynamic plans with partner agencies, utilising the JESIP principles. This role will also take on the function of Ambulance Incident Commander at large-scale / multi-agency incidents and may be required to attend Tactical Coordinating Groups where appropriate, supporting the Trust鈥檚 overall command structure.

Detailed job description and main responsibilities

The Duty Commander will act as a reactive leader supporting, supervising and signposting staff groups on an 鈥渙n shift鈥 basis. The Duty Commander will provide the 24/7 Divisional/area senior point of contact for system, CCG, hospital issues, turnaround and escalation, working closely with the Regional Operations Manager (ROM). The role will also work closely with other DCs within their area and the Trust, recognising the need for cross area and system working.

Operationally the role will听 work across 24 hours / 7 days (12 hour rota) with a requirement to work out of hours and weekends to support operational delivery.

Please refer to the job description and person specification for the specific, essential requirements for this role.

Secondment opportunities will be considered for this role.

If you have any questions about the application process or the role then please contact [email protected]

Person specification

Qualifications

Essential criteria
  • Operational or Duty Command qualification, or will complete Duty level within 12 months of commencement in role.
  • On-going CPD around National Occupational Standards Major Incident Management
  • Appropriate level registered clinical qualification, e.g. Paramedic, ECP and ability to act as a first responder
  • Management diploma or equivalent demonstrable experience

Experience

Essential criteria
  • Minimum of 2 years supervising/managing a team
  • Working on own initiative to deliver Trust and national polices and guidelines
  • Full driving licence including the provision of emergency driving

Employer certification / accreditation badges

Veteran Aware

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

Name
Nicole Grant
Job title
Divisional Senior Manager- planning
Email address
[email protected]
Telephone number
07391495602