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Job summary

Main area
Diagnostic Cardiology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (x4 days 8am - 6pm)
Job ref
164-6933899
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
NUH, City Campus
Town
Nottingham
Salary
£24,071 - £25,674 per annum
Salary period
Yearly
Closing
16/03/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Cardiac Support Officers

Band 3

Job overview

Are you looking for an exciting new opportunity?

We are currently looking to recruit a band 3 Cardiac Support Officers. ÌýThe role will support the cardiac physiologists and administration team in our busy Technical Cardiology department at NUH.Ìý This is a new hybrid role, combining some of duties of the assistant technical officers with administration duties.Ìý The successful applicants will work across both the Queens and City campuses.

You must be self-motivated with a flexible approach and be able to demonstrate good communication skills, working independently and as part of the team. ÌýWe would expect the successful applicant to have experience in a health care setting and/or an administration role.Ìý ÌýGood written and verbal communication skills are required, as a key part of this role is, interacting with patients and staff at various levels across the trust.

If you feel you have the skills and experience required to add value to our team then please apply today.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

The successful applicant will be responsible for providing routine technical and administrative support. ÌýThis is an exciting time to join our team. We have recently relocated to a new purpose built department and are always looking for new ways to expand and develop our service. ÌýThis role is pivotal to this service improvement. ÌýYou will work alongside our experienced multi-disciplinary team of Technical Assistants, Cardiac Physiologist and Doctors.

Working for our organisation

The Technical Cardiology Department at NUH performs over 40,000 Diagnostic tests each year.

As part of a team of technical support and administration staff, the post holder will perform a range of technical support and administration duties associated with cardiology technical non-invasive services.

Detailed job description and main responsibilities

Perform a range of routine cardiac diagnostic tests

Provide technical support to the Cardiac Physiologists, as well as work along side assistant technical officers and the administration team

Utilise the department IT patient database (Cardiovascular Information Systems – CVIS)Ìý to maintain waiting lists, and produce test reports in line with department protocols.

Receive and process e.referrals from NUH Specialties and GP practices. Utilise the Trust Medway PAS system to retrieve patient diagnostic referrals.

Utilise DHR when required to extract data pertinent to the referral process. Liaise with Clinicians, Physiologists, nursing staff and other staff grades, in the organisation of patient tests.

Assist with the administrative needs of the Technical Manager. Ensure an overviewing of patients who are waiting for tests, and assist when required. Ensure updating of skills in Basic Life Support, in order to identify and deal with the immediate emergency situation.

Attend training / updates related to the post. Any other duties that may reasonably be required. To assist in the smooth running of the department, to promote its reputation and uphold its policies.

Work on both City and Queens Campus when required.

Ìý

Person specification

Training/Qualifiactions

Essential criteria
  • 4 GCSE’s or equivalent including English and Math.
Desirable criteria
  • Basic Life support
  • Microsoft Qualification

Experience

Essential criteria
  • Previous healthcare work experience.
  • Previous work with the general public
  • Familiar with Microsoft Outlook, Excel and Word
Desirable criteria
  • Voluntary care work
  • Experience of hospital systems

Communication and relationship skills

Essential criteria
  • Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service
  • Good patient care skills, being able to communicate with patients, staff and visitors.

Employer certification / accreditation badges

NHS Rainbow badgeadded for NUH

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

Name
John Moreman
Job title
Training Lead
Email address
[email protected]
Telephone number
0115 9691169