Job summary
Employer heading
Participation Lead - Culture of Care
NHS AfC: Band 6
Job overview
To drive Participation and Coproduction within the Culture of Care programme and more widely amongst people who use services, carers, staff and system partners by promoting engagement and participation with the programme, and wider clinical and operational routines. Working with staff and managers within inpatient Adult Mental Health Services and the Culture of Care programme the post holder will create opportunities for people who use services and carers to engage and participate by sharing experience, suggestions and coproduce plans, monitoring the impact of changes. The post holder will develop opportunities and build skills and confidence amongst people with a lived experience and challenge services to increase participation in practice development in line with the Culture of Care standards and underpinning principles.
Nottinghamshire Healthcare is looking for someone with passion to help us with our commitment to improve Adult Mental Health Services, to create new and effective ways of giving people a say, and hearing their voice, helping the teams better understand people's experience, co-design new ways of working and sharing learning.
Main duties of the job
As an active participant in the Culture of Care Programme and a member of the Steering Group, the post holder will:
- Ensure that people who use services and carers are central at each stage of the Culture of Care programme and wider Involvement and Participation opportunities.
- Support people with a lived experience or services and carers to engage and participate in the programme and beyond
- Support staff skills and confidence to work in a co-production manner
- Hold service to account to develop opportunities for people with a lived experience to Ìýcontribute to the Culture of Care programme and wider involvement and coproduction. participation
- Support staff and people with a lived experience to meet key programme deliverables
- Assist people with a lived experience and staff to design and implement change ideas, monitoring and reporting on impact and effectiveness Ìý Ìý Ìý
- Share learning and impact of the programme across the Trust and wider system, helping to spread the changes and improvements.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Detailed job description and main responsibilities
The Culture of Care Programme is an important national priority and critical to improving services locally. We're looking for someone with a lived experience of metal health services either as having been in receipt of services or as a carer, to work with us for a year in the first instance. This person will help harness the experience and contribution of patients, carers and people who have previous used Adult Inpatient services to support the ward teams to develop practice around each of the prescribed standards. This work is supported by the Royal College of Psychiatrist and follows a model of Quality Improvement. Working as part of the steering group, the postholder with work with the clinical teams on four wards to create opportunities for people to participate and collaborate on local improvement plans and monitoring the impact they have on patients' and staffs experience.
The Culture of Care Programme is part of NHS England's Quality Transformation Programme with aims to improve the culture of inpatient mental health, learning disability and autism wards for patients and staff so that they are safe, therapeutic, and equitable places to be cared for, and fulfilling places to work.Ìý
The programme is designed to develop and test a range of locally designed change ideas using Quality Improvement approach. These are organised to support improvement against the following standards;
- Lived experience: We value lived experience, including in paid roles, at all levels – design, delivery, governance and oversight
- Safety: People on our wards feel safe and cared for
- Relationships: High-quality, rights-based care starts with trusting relationships and the understanding that connecting with people is how we help everyone feel safe
- Staff support: We support all staff so that they can be present alongside people in their distress.
- Equality: We are inclusive and value difference; we take action to promote equity in access, treatment and outcomes
- Avoiding harm: We actively seek to avoid harm and traumatisation, and acknowledge harm when it occurs
- Needs led: We respect people’s own understanding of their distress
- Choice: Nothing about me without me – we support the fundamental right for patients and (as appropriate) their support network to be engaged in all aspects of their care
- Environment: Our inpatient spaces reflect the value we place on our people
- Things to do on the ward: We have a wide range of patient requested activities every day
- Therapeutic support: We offer people a range of therapy and support that gives them hope things can get better
- Transparency: We have open and honest conversations with patients and each other, and name the difficult thing
Person specification
Contractural Requirements
Essential criteria
- Be able to travel to different Trust Sites
Experience
Essential criteria
- Experience of mental health services as a service user or carer
- Experience of working with people in partnership on projects and activities that have achieved results
- Experience of working with service users, carers and the public and of resolving issues that arise from this with a sensitive, friendly and helpful approach
- Experience of working with culturally diverse communities and of equal opportunity requirements
- Ability to manage complex work systems and demands
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- John Rosser
- Job title
- Senior Expert Advisor
- Email address
- [email protected]
- Telephone number
- 07876392867
- Additional information
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