Job summary
- Main area
- Clinic Collection
- Grade
- Band 3
- Contract
- 2 years (Fixed term - The post will end on the 18/09/2027)
- Hours
- Part time - 23 hours per week
- Job ref
- 120-ACS007-0225
- Employer
- Welsh Blood Service
- Employer type
- NHS
- Site
- Pembroke House
- Town
- Wrexham
- Salary
- 拢24,433 - 拢26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 11/03/2025 23:59
Employer heading
Clinic Collection Assistant
Band 3
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.听听
As a division of Velindre University NHS Trust, the Welsh Blood Service (WBS) is an amazing place to work and develop your career.听 Our caring and motivated staff are designing, developing and delivering improvements, which will enable the WBS to strive towards its vision of working with our staff & the people of Wales to deliver an easy to use, safe and sustainable service for blood and stem cell donation.听
As a trusted healthcare provider, we work tirelessly to maintain the highest standards of quality, safety and donor experience.
听
We are currently embarking an ambitious 5 year strategy called 鈥淲BS Futures鈥 where we have set out our vision for blood and transplant services in Wales for the next 5 years. It sets out where we are now, where we want to be in 2028 and the steps we will take to get there.
You can read more about our strategy here:
WBS is a committed equal opportunities employer.
Take a look at what we do. Our dedicated career pages can be found at 听
Applications may be submitted in Welsh.听 Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Job overview
The Welsh Blood Service (WBS) provides blood products to NHS Hospitals across Wales and is currently recruiting a full time Clinic Collection Assistant to include driving duties.
From the members of the public who make incredible, life-saving donations to the dedicated members of our team who make it happen 鈥 people are essential to the service we provide. You could help us change lives.
The role is diverse and will include , welcoming donors, testing donors to see if they are able to give blood on that day, taking blood, maintaining records and offering basic clinical advice and aftercare. You will also be听 loading/unloading and assembling mobile donation equipment. You will need to be comfortable with the sight of blood.听
You must be able to travel to undertake the duties of the post at various locations. WBS fleet vehicles, team minibus and equipment vehicles are provided.
We will give you all the technical training you need to perform venepuncture (using needles to take blood), so you don鈥檛 need a medical background. However, you will need to demonstrate excellent customer service skills and have a friendly and flexible approach which will make donors feel welcome at ease and valued.
Work hours are varied and include long days, Bank Holiday and weekend working.听
There will be a requirement for听you to work in various settings and also on the mobile donation unit.
Main duties of the job
The role will deliver both excellent customer service and direct care to donors throughout the blood donation process. You will be working as part of a multi-skilled team committed to creating a caring environment and excellent customer service experience whilst identifying and meeting the expectation of individual donors so that blood is donated safely and donors are encouraged to return. This will include delivering high standards in customer service, performing venepuncture and driving duties.
Working to agreed clinical and quality standards and procedures to safeguard donor and patient safety.
It will be the requirement of the post holder to develop skills in the areas of venepuncture, donor screening, meeting and greeting, appointment management and reconciliation in addition to core skills.听听
There will be a requirement for all staff to flex through various teams and blood collection facilities such as blood mobiles, static sites and community clinics covering a large geographical area.听
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
This post is fixed term for 24 months due to - meet the needs of the service听
Working for our organisation
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our听award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.听
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click 鈥淎pply now鈥 to view in Trac.
Person specification
Qualifications
Essential criteria
- Good standard of education to GCSE level or equivalent.
- Manual driving licence
- Experience of working with the public
- Experience in dealing with confidential information
- Excellent customer service, communication, written and numeracy skills
- Ability and dexterity to undertake venepuncture
- Ability to work methodically and accurately and follow instructions
- Understand and work within the parameters of the Code of Conduct for Healthcare Workers
- Customer service training and or experience
Desirable criteria
- C1 D1 licence category
- Ability to speak Welsh
- Confident in the use of automated equipment
- Knowledge of working in a healthcare environment
Experience
Essential criteria
- Excellent customer service skills
Desirable criteria
- Experience of working with people at all levels.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Jane Porter
- Job title
- Clinical Operations Manager
- Email address
- [email protected]
- Telephone number
- 03000 859405
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